Administrative, Customer Service
Resume:
Brandyn Allen
Aurora, CO *****
**********@*****.***
Objective:
I am an organized, goal-oriented customer service professional seeking a position in a company that will allow me to use my leadership skills to excel at providing the highest level of service.
Skills:
Customer Service
Data Entry
50 WPM
10 key/10000
PC Program Toggling
Microsoft Office
Oracle
Internet
Managerial/Training
Sales
Switchboard
Inventory
Taleo
Billing
Bookkeeping
Operate Fax, Printer, Scanner
Technical Support
SAP
AS400
Home Loan Modifications
Remittance/Reconciliation
Accounts Receivable
Accounts Payable
Education:
Everest College 2010
Medical Assistant Diploma
Dean’s List Award
4.0 GPA
Work Experience:
Acosta Sales &Marketing
Business Manager Assistant 04/2016-09/2016
Preparing Contracts
Annual, Quarterly, Monthly Product Forecasting
Annual, Quarterly, Monthly Revenue Forecasting
Maintaining Multiple Proprietary Systems
Conducting Business to Business Conference Calls/Webinars
Maintaining Knowledge of Products/Pricing/Packaging
Monthly Schematics
Maintaining Archived & Current Files
Training New Associates
Updating Shared Drive
Creating Business Relationships with Various Clients
Creating &Maintaining Excel Spreadsheets
Schlumberger
Administrative Assistant 10/2014-08/2015
Communication and Training
Daily Turnover
Resource Outages
Remedy System Knowledge
Data Entry
Request Resolution
Quality Control
McAfee Internet Security 04/2014-09/2014
Administrative Assistant-Temp
Billing
Filing
Account Merge
Invoicing
Purchase Orders
Accounts Payable/Receivable
Pivot Table Charting
Coordinating Meetings
Comcast 09/2013-04/2014
Technical Support Representative
Inbound Calls 80+/day
Sales
Customer Service
Scheduling/Dispatch
Technical Support
Trouble Shooting
Maintaining Accounts
Alliance Data 01/2012-8/2012
Customer Service Representative
Inbound calls 150+/day
Opening new accounts
Running credit reports
Data Entry
Hardship
Resolving Fraud
Collections
Customer Retention
Lender Live Mortgage Inc. 10/2009-01/2011
Custodial Loan Processor
Filing final mod home loans
Quality Assurance
Verifying loan documents
Operating all office equipment on a daily basis
Accounts Payable/Receivable
Training new associates
Document preparation
HUD Documents
Data Entry
Visa Call Center 06/2007-09/2009
Financial Consultant
Inbound calls
Fraud prevention
Data Entry
Customer retention
Maintaining accounts with 350+ banks
Technical support
Training new associates
Contact this candidate