Customer Service Engineering
Resume:
Mooresville, IN *****
**************@*****.***
TAMMY RAINEY
OBJECTIVE
I am seeking a challenging position that would utilize my experience and skills. I would like to grow with a company where I could use my talents, abilities, and optimism to become part of their success. I work well independently without supervision as well as being loyal and helpful to those on my team.
Strong in organizational, self-management and multi-tasking skills
Highly self-motivated with attention to detail, while conscientious of deadlines
Abundance of experience while eager and able to learn new things
SKILLS & ABILITIES
Courses completed in Microsoft Word, Microsoft Excel, PowerPoint, and WordPerfect. Gained experiences in many different databases, depending on those used by various companies.
EXPERIENCE
AZTEC ENGINEERING
Apr 2014 – Nov 2015
Project Assistant
My job was to provide assistance to the lead engineering firm for the I-69 Section 5 project in progress from Bloomington to Martinsville.
Scheduled meetings and organized conference areas
Distributed meeting minutes and compiled electronic files
Maintained corporate database and developed eBuilder experieince
Implemented QC measures for documents
Provided assistance to engineering staff where needed
Implemented scanning or other procedures, using imaging devices and document imaging software
Purchased office supplies for the department
BAXTER HEALTHCARE CORP
May 2012 – Nov 2013
Document Control Specialist
My position required the formatting of documents, making corrections as needed and getting them through the system to obtain all required signatures. This included the Engineering, Quality and Regulatory departments.
Prepared and recorded changes of documents and templates
Detailed review of documents
Conducted document management and procedures
Maintained company data records
Searched electronic sources for information
Operated with awareness of deadlines
Consulted with users in regards to deadlines and electronic content
Imported digitized documents into document management system
COOK GROUP PATENT OFFICE
May 2001 – Feb 2010
Patent Docket Coordinator
I worked with the attorneys who handled the patent work for Cook Medical in Bloomington. I was the liaison for the legal office and the engineering department, as well as outside counsel in Chicago, regarding invention disclosures. I was also responsible for entering all information into 3 separate databases.
Logged all incoming mail
Managed 3 separate databases
Maintained annuities for patents, both US and foreign
Handled invoices and coding for accounting dept.
Coordinated invention disclosures between the Engineering Department, in house legal department and outside counsel.
Conducted proofreading and formatting of legal documents
Exercised document processing, reproduction, distribution, storage and archiving
KEACH AND GROVE INSURANCE
Apr 1994 – Apr 2001
Office Assistant
I handled all incoming customers and phone calls. I was responsible for the collection of invoices, as well as the daily deposit. While I was there, I maintained the Indiana State license for insurance.
Handled accounts payable/receivable
Provided front office customer service
Maintained data entry into company database
Distributed customer invoices and collected payments
EDUCATION
BEDFORD NORTH LAWRENCE HIGH SCHOOL
I graduated in 1983. While in school, I maintained an A- average.
REFERENCES
Available upon request
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