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Customer Service Engineering

Location:
Indianapolis, IN
Posted:
September 22, 2016

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Resume:

*** ********* *****

Mooresville, IN *****

812-***-****

317-***-****

acwql4@r.postjobfree.com

TAMMY RAINEY

OBJECTIVE

I am seeking a challenging position that would utilize my experience and skills. I would like to grow with a company where I could use my talents, abilities, and optimism to become part of their success. I work well independently without supervision as well as being loyal and helpful to those on my team.

Strong in organizational, self-management and multi-tasking skills

Highly self-motivated with attention to detail, while conscientious of deadlines

Abundance of experience while eager and able to learn new things

SKILLS & ABILITIES

Courses completed in Microsoft Word, Microsoft Excel, PowerPoint, and WordPerfect. Gained experiences in many different databases, depending on those used by various companies.

EXPERIENCE

AZTEC ENGINEERING

Apr 2014 – Nov 2015

Project Assistant

My job was to provide assistance to the lead engineering firm for the I-69 Section 5 project in progress from Bloomington to Martinsville.

Scheduled meetings and organized conference areas

Distributed meeting minutes and compiled electronic files

Maintained corporate database and developed eBuilder experieince

Implemented QC measures for documents

Provided assistance to engineering staff where needed

Implemented scanning or other procedures, using imaging devices and document imaging software

Purchased office supplies for the department

BAXTER HEALTHCARE CORP

May 2012 – Nov 2013

Document Control Specialist

My position required the formatting of documents, making corrections as needed and getting them through the system to obtain all required signatures. This included the Engineering, Quality and Regulatory departments.

Prepared and recorded changes of documents and templates

Detailed review of documents

Conducted document management and procedures

Maintained company data records

Searched electronic sources for information

Operated with awareness of deadlines

Consulted with users in regards to deadlines and electronic content

Imported digitized documents into document management system

COOK GROUP PATENT OFFICE

May 2001 – Feb 2010

Patent Docket Coordinator

I worked with the attorneys who handled the patent work for Cook Medical in Bloomington. I was the liaison for the legal office and the engineering department, as well as outside counsel in Chicago, regarding invention disclosures. I was also responsible for entering all information into 3 separate databases.

Logged all incoming mail

Managed 3 separate databases

Maintained annuities for patents, both US and foreign

Handled invoices and coding for accounting dept.

Coordinated invention disclosures between the Engineering Department, in house legal department and outside counsel.

Conducted proofreading and formatting of legal documents

Exercised document processing, reproduction, distribution, storage and archiving

KEACH AND GROVE INSURANCE

Apr 1994 – Apr 2001

Office Assistant

I handled all incoming customers and phone calls. I was responsible for the collection of invoices, as well as the daily deposit. While I was there, I maintained the Indiana State license for insurance.

Handled accounts payable/receivable

Provided front office customer service

Maintained data entry into company database

Distributed customer invoices and collected payments

EDUCATION

BEDFORD NORTH LAWRENCE HIGH SCHOOL

I graduated in 1983. While in school, I maintained an A- average.

REFERENCES

Available upon request



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