Administrative Assistant Customer Service
Resume:
Anati (Annette) Halperin
**** ****** ****** ***. *** Brookline, MA 02446
***********@*******.***
Objective
Program and Software Skills
I have 20+ years of experience as an administrative assistant, secretary data entry and credit processing, I
have been involved in the day to day activities of all these positions. I have worked with senior level staff and
I am comfortable in any situation. I am looking to expand on my extensive experience on these areas.
Lotus Notes, Excel, Word, Manugistics,Oracle,PC Miler,Kronos, Internet
Experience
Credit Administrator
Boston Scientific, Marlborough, MA
Nov. 2015 – Oct. 2016
• Entering invoices
• Customer service dealing with issues
• Use SAP system
• Heavy processing of credit card payments. (Approx. 150/day)
• Interacting
Permit Coordinator/Admin
Town of Framingham, MA
March 2015 to June 2015
• Process permit applications
• Interact with customers / answering questions
• Administrative tasks for town engineers
• Made travel arrangements
Office Manager
Temple Reyim Newton, MA
March 2015 to June 2015
• Oversee all temple office functions
• Coordinate Events
• Communicate with the congregation on temple functions
• Assist members with all of their temple related needs
• Use Constant-Contact Application
• Use Chavarware Ver 5.9
Administrative Assistant, Information Center
TJX Corporation, Framingham, MA
2003 to 2005
• Provide administrative support to 2 executives and 37 members in the department.
• Booked travel based on department needs.
• Documented departmental meetings for distribution to team members
• Monitor and track payroll and time.
• Scheduled meetings and book conference rooms
Mail Center Secretary
TJX Corporation, Framingham, MA
2000 to 2003
• Worked with carriers to ensure timely shipping ( i.e. Fedex, UPS)
• Provided administrative support to 2 executives and 12 staff
• Coordinated shipment of payroll throughout the company
• Validated reports to confirm total cost of shipping
Administrative Assistant
Department of Education, Israel
1993-2000
Provided administrative support to 5 senior ministers in the department
Responsible for documentation of departmental meeting and procedures
Worked in archives to research materials relevant to cases
Booked travel for the senior ministers
Education
Kay College, Beer Sheva, Israel
Special Education
1990 to 1992
Communication
You delivered that big presentation to rave reviews. This is the place to showcase your skills.
Military Service
Service Country: Israel
Branch: Army
Rank: Private
January 1987 to January 1989
References
Provided as Needed
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