Data Entry Customer Service

Joyce Johnson

** ********* ****

Limington, ME **049

************@*****.***

207-***-****

Objective: Contributing my varied skills in a pleasant office environment. I believe my strengths are: team player, multitasker, speedy keyboardist, good written and verbal communication skills, quick study, detail oriented.

Currently working with Bonney Staffing. Most recent assignment was with Sironahealth in South Portland as customer service representative. Reference: Michelle McManus

● Maine Medical Center 2005 2015 Administrative Assistant/Medical Transcriptionist From 2005 to 2006, I worked in the human resources department as assistant to HR representatives performing clerical duties such as sorting mail, answering phones, typing reports, assembling packets of orientation information, typing letters and arranging interviews. This was a temporary assignment. Reference: Suzanne Champagne, HR Representative. From 2006 to 2011, I worked in Cardiology transcribing echocardiogram reports, stress tests and transesophageal echocardiogram procedures dictated by 10 to 12 doctors and fellows, becoming a permanent employee in June of 2006. Fusion software paired with Word was utilized. Reference: Dennis Atherton, Cardiology Echoes Director. From 2011 to 2015, I worked in Radiology Transcription and transcribed reports, e. g., x rays, sonograms, ultrasounds, biopsy procedures and all radiology related studies. Again, used Fusion/Word to produce reports. Reference: Rebecca Morse, Transcription Supervisor.

● AAA Northern New England 1996 2004 Pricing Specialist Calculating New Hampshire and Maine AAA affiliated garage payments from tickets submitted for roadside services to members, keeping track of rates that changed frequently, posting these transactions to member records daily and billing the member when necessary. Charging member credit cards and creating monthly report for same. Processing monthly checks for Maine and New Hampshire garages verifying amounts and reconciling monthly figures. Microsoft Office utilized for data entry into membership and accounting records. Reference: Dawn Patterson, Supervisor. Received certificate from At Home Studies in Medical Transcription 2008 One semester at USM Associate Business Degree

Attended Plus Gray School of Business Medical Secretary Recent data entry speed assessed at 10,000+/hour typing speed 90