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Customer Service Security Officer

Location:
Palm Bay, FL
Posted:
September 22, 2016

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Resume:

Harsha Patel

**** ******** **** *********, **** Bay, FL32905• Cell: 727-***-**** email: acwqd5@r.postjobfree.com Professional Summary

Security Officer with extensive knowledge of law enforcement practices, investigation techniques and security equipment operation. Focused, detail-oriented Security Officer with 2 years protecting corporate assets and maintaining safety.

Security Officer who remains on high alert at all times and maintains excellent coverage. Quick thinker with strong critical thinking capabilities.

Skills

• Security Officer "D" License

• Theft prevention training

• Electronic surveillance

• Superior customer service

• Crisis intervention training

• Conflict resolution techniques

• Investigation documentation

• Stationary surveillance

• MS Office proficiency

• Calm under pressure

• Fluent in English

• Superior verbal and written communication

skills

• ComposedAnalytical thinker

• Exceptional attention to detail

• Excellent interpersonal skills Natural leader

Work History

• UNIVERSAL PROTECTION SERVICES :

• Unarmed Security Officer @ Melbourne Square Mall, Florida June 2016 - present - Duties: Night shift:

• Observe and report activities and incidents at the site, provide security and safety of clients property and personnel.

• Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.

• Preserves order and to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Control access to client site through the admittance process.

• Patrol assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.

• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.

• Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.

• Conduct security check with secure trac, check all doors and fire corridors, mobile patrol Melbourne Square Mall inside and outside. Open doors at specific time, monitor, parking lot and assist with any and all emergency alarms.

• Manage emergency- slip/ Fall, tactual shop lifters, unruly teenagers, lost/ found property and people.

• Prepare logs and reports as required.

• G4S Secure Solutions Orlando, FL. 01/2015 to 06/2016

• Unarmed Security Officer (part time) @Holmes Regional Medical Center, Melbourne, FL

• Duties : Day/ Night shifts

• Monitored authorized entrance and departure of vehicles, cargo trucks and visitors.

• Monitored and authorized entrance and departure of employees and visitors.

• Circulated among visitors, patrons and employees to preserve order and protect property.

• Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

• Monitored and reported suspicious activities to local authorities.

• Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.

• Denied entrance to the building to unauthorized persons.

• Secured all doors in the office and main building after hours

• VOLUNTEER CITIZEN ON PATROL @ PALM BAY POLICE DEPARTMENT, FLORIDA

• 2014 - to date - Volunteer - Volunteer Citizen On Patrol (VCOP)

• Conduct security checks at various location in Palm Bay, house checks,TCP, courier Service and customer service @ Palm Bay police front desk, TCP for special Events.

• 2013 January Retired after nearly 40 yrs from Medical profession . Education

Certificate: Security, 2015

Invictus security institute - Melbourne, FL

Diploma : Phlebotomy, 2001Tennessee community college - Nashville, TN Bachelor of Science: Nursing,

1975 College of Nursing - Bombay, India

Top10% of class Recipient of S.N.D.T nursing Scholarship Sociology and Psychology coursework Continuing education in Auto-transfusion, ICU, Operating room nursing, Emphasis in Perfusion



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