Customer Service Office Assistant
Resume:
Alissa Doan
Webster, KY 40176 **********@*******.***
PROFILE
A recent graduate with a Healthcare Administration Degree seeking a position that will further provide practical experience, which will enhance my knowledge from my education and hands on experience. My diverse background gives me an excellent perspective and distinct set of skills to bring to the workplace. Combining my education and skills with my willingness to learn and desire to succeed, I believe I would be easily adaptable and an asset to any organization.
RELEVANT SKILLS
Administrative, Clerical and Customer service experience
Microsoft Word and Excel experience
Excellent interpersonal skills with customers and co-workers
Organize and time manage well to achieve many goals
Innovative problem solving skills related to efficiently completing daily tasks
Attentive to detail
EDUCATION
Western Kentucky University Bowling Green, KY Graduated May 2016
Bachelors of Science in Healthcare Administration Cum Laude Honors
PROFESSIONAL EXPERIENCE
Meade County Bank, Brandenburg, KY Bookkeeper and Teller December 2012-May 2016
Attend to customers in regards to their financial account or banking matters
Problem solve for customers day to day issues
Balance cash drawer after closing
Obtain customer information and gather central information cards
Work with facility mainframe computer system daily
Monetary debit and credit transactions
School of University Studies, Bowling Green, KY Office Assistant August 2014-December 2015
Support, assist and resolve students concerns and issues
Analyze statistical data regarding monthly spending
Manage Excel spreadsheets
Safe Zone Training
Assist faculty and staff with projects and planning events
Developed successful systems for faculty scheduling
Correspond with supervisors on daily basis
Preston Center, Bowling Green, KY Fitness Center Attendant November 2012-August 2014
Greet and assist patrons
Help maintain cleanliness and maintenance of facility
Boost morale and engagement of patrons at hosted events
CPR trained and certified
ACTIVITIES
Member of National Service Sorority, Omega Phi Alpha (2012-2016)
Student Healthcare Association Member (2014-2016)
Member of Dance Big Red Committee (2014-2015)
Health Occupation Students of America Member (2009- 2013)
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