Manager Front Desk
Resume:
SHARMEKA HINSEY
Austin, TX 78727
**********@*****.*** 954-***-****
Workers Compensation/ Medical Secretary
Workers compensation coordinator with a broad range of healthcare experience. Caring professional with superior communication and management skills. Intelligent, articulate, and driven to succeed.
EXPERIENCE:
BROWARD OUTPATIENT MEDICAL CENTER 09/2015- 02/2016
Workers Compensation Business Development
• Workers Compensation business development/Marketing: Responsible for potential new clients and turn this into increased business. Set up meetings between client decision makers. Identify potential clients, and the decision makers within the client organization.
• Workers Compensation Coordinator: send forms, as appropriate, to the third party administrator (TPA), liaison between, doctor, case manager, and patient. Send appropriate paperwork to insurance companies in a timely manner.
• Care Coordinator: providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements, maintain patient confidentiality.
• Credentialing; ensures that a health care facility and its staff's credentials meet government and accrediting agency standard
• Scheduling Appointments, patient checkout.
MELI ORTHOPEDICS 12/2010-2/2015
WORKERS COMPENSATION COORDINATOR
• Post daily charges, Post workers compensation payments and attorney payments
• Answer phones; verify insurance, check-in/out patients
• All front desk duties
• Schedule all new work comp patients; communicate with all case managers and adjusters.
• Communicate with employees and work site supervisors.
• Respond to employees concerns such as completion of paperwork and return to work restrictions and work status.
• Liaison between the doctor, case managers and adjusters.
• Manage patient records.
• Assist with marketing events, marketing for 6 doctors
• Cultivated positive and enduring relationships with worker compensation insurance companies.
AVENTURA ORTHOPEDICS 6/2007-2/2010
NEW PATIENT INTAKE
• Post charges at check out
• Schedule all new patients for an 8 doctor practice
• Answer phones, check-in/out patients
• Verify insurance
• Liaison between attorney’s office and office administration
• All front desk duties
SUSSMAN MEDICAL CENTER 05/2005-06/2007
• All front desk duties
• Answer phones; make sure calls were cultivated into scheduling a new patient
• Referral coordinator
• check in-out patients
• Post daily patient charges, assisted manager with posting payments
REFRENCES UPON REQUEST
Contact this candidate