Manager Engineer

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JUSTIN K PLAZA

**** ********* ** • Royal Palm Beach, FL 33411

************@*****.*** PROFILE

Highly focused technology management career with 15 year track record of leadership, innovation, and success Visionary, results-driven business owner with extensive experience in IT operations to effectively service the customers 24x7. Proven record of increasing customer loyalty by enhancing offerings and improving customer experience while controlling costs and providing unparalleled cost synergies. Ability to clearly identify goals, define high-level technical strategies, and capitalize on opportunities to facilitate increased productivity and adaptation of products and services. Build and lead highly productive teams in. Cultivate long-standing business relationships with clients, partner organizations, and vendors. Unique blend of organization, time management, communication, and relationship management skills; known for unique solutions and leading delivering measurable business results.

CORE COMPETENCIES:

IT Operations Leadership

Cloud services/DevOps

Innovation/Process Optimization

Strategic planning & Implementation

Extensive Vendor Management

Digital Transformation, eCommerce

Virtualization / Infrastructure consolidation

Web Development

Security & Disaster Recovery Implementation

Leading Edge Technologies

~KEY ACHIEVEMENTS~

As Founder/CEO of JKP Technologies, Developed a successful IT consulting business supporting more than 100 customer accounts, with annual earnings of more than $1 Million.

As Lead Engineer Ocean House RI, Lead a team that designed and implemented the properties core communication infrastructure.

Leads client transformation, SaS migration and Infrastructure as a service.

As Executive Consultant Frontier Communications, Streamline mid-level IT management processes and consolidated deployment processes.

As Lead Engineer Ocean House RI, Continued growth lead the company to purchase two additional properties. IT cost synergies provided a savings or 1.2 Million up front and 80k YOY EDUCATION

Associate of Science, Computer Science and Industrial Electronics, TCI NY,NY PROFESSIONAL EXPERIENCE

JKP TECHNOLOGIES, Stamford, CT

Founder & CEO (2002 – Present)

Design and maintain a full range of services and support models. Provide project management for new commercial construction and home automation

Consistently maintained a high-standard performance record via exceptional service, follow-through and specific attention to detail. Superior support through proactive maintenance and cutting edge technology research

Analyzed complex situations, designed practical solutions and lead cost effective projects

Developed personal, highly motivated and extremely efficient staff that’s exceed expectations on a regular basis

JUSTIN K PLAZA

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Developed, deployed and maintained 400+ Windows servers across 200+ businesses, supporting over 3000 total users

Migrated 300+ Windows Physical servers to VDI

Migrated 100+ businesses to Office 365 adding SharePoint as a resource and a tool

Developed and maintained 30 websites using WordPress, Amazon Web Services, Aurora/MySQL, HTML FRONTIER COMMUNICATIONS, HQ Stamford, CT

Executive IT Consultant & Corporate HQ IT Manager (2009 – 2014)

Fully manage onsite technical staff at the Frontier’s corporate HQ in Stamford CT

Support and maintain the executive team including the CEO, CFO & COO

Support all users within a 100 miles, Washington, DC and Alameda, CA

Deploy and Support an enterprise class phone system deployed across the country

Lead consultant to bridge the gap between the executive team and the internal IT department

Supported and streamlined IT software installations using SCCM Ocean House RI, Watch Hill, RI

IT Consultant & IT Manager (2007 – 2015)

Lead technical architect of their first property a $146 million facility

Lead technical advisors during the rebuild of their second property the Weekapaug Inn as well as their third property the Watch Hill Inn.

IT manager and Lead technical advisor for all three properties

Deployed automated IT management and centralized point of sale systems.

Developed and maintained the core CISCO network with fiber based redundancy

Deployed and maintained Alcatel Lucent phone system and switching stack RSR Partners, Greenwich, CT

IT Advisor & IT Manager (2009 – Current)

Lead the firm technically to expand their footprint first from locally in Greenwich to a global operation.

Design and continue to implement strategic IT technical solutions promoting teleworkers productivity

Deployed and maintain Shoretel Phone system with global deployment Rentech Nitrogen / Pasadena Commodities Intl, Pasadena, TX Lead Migration Engineer (Contract)

Lead a team of 6 migrating all core systems at the Pasadena plant to a new entity. Systems including SAN, NAS, active directory, Core Switching, Mitel Phone system & switching/wireless network. REFERENCES

CONTACT INFORMATION PROVIDED UPON REQUEST DUE TO THE HIGH LEVEL Maggie Wilderotter

Former CEO Frontier Communications

L. Scott Frantz

Connecticut State Senator

Lewis Lubell

NY State Supreme Court

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