Customer Service Medical
Resume:
DeAnna Moller
EMPLOYMENT HISTORY:
STORCHEK CLEANERS March 2014-Dec 2015
Clerk at 2 locations. Opening stores including checking bank deposits and counting safe and cash draws for previous day. Inventory all items on racks, daily employee logs, correct all errors from night before, check in to main branch with corrections. Continued customer service throughout shift, taking in items and pricing. Closing stores consisted of same, also included incoming inventory, IT and security update problems, correcting all inventory and customer complaints from that day.
INNOVATIVE HEALTH SYSTEMS Dec 2011-May 2013
Customer Service, marketing, incoming and outgoing appointment scheduling, data entry, customer surveys, and promotions.
NORTH SUBURBAN EYE SPECIALISTS Aug 2012-Oct 2012
Part time Scribe for Ophthalmologist. Dictation of all facts and findings during exam, into Electronic Medical Records.
UROLOGY ASSOCIATES, LTD. March 2007- Aug 2008
Coder / Business Office / Billing
Billing for 12 Urologic Surgeons in a clinic atmosphere, with 16 outreach facilities. New patient demographics. Medical coding, review and filing of insurance claims. Electronic claims processing, claim appeals, insurance adjustments. Training at two out reach clinics.
HIM Intern
COLUMBIA PARK CLINIC
Working with records, and the archive department. Training with clinic secretary, registration, front desk, coding, and billing personal.
INTERIM PERSONNAL 2006
Contract Employee
Medical reception, appointment scheduling, medical records at 3 clinics
CARL ZEISS IMT Mar. 00 – Apr. 02
Projects Logistics Coordinator
Worldwide logistics for multiple million-dollar projects relating to the automotive industry. Procurement of materials and labor, Scheduling, shipping and traffic control, assistant to 18 engineers world wide, vendor relations and maintenance of all records, purchasing and account payable records. Revenue accounting, and accounts receivable, Process Control.
DeAnna Moller
EDUCATION:
MEDICAL BILLING / CODING, Rasmussen College CERT 2006
MEDICAL ASSISTING, Rasmussen College AAS (Dec. 2007)
MEDICAL ADMINISTRATION (HUC) Rasmussen College AAS (June 2007)
HUMAN RELATIONS SKILLS, Employers Association COURSE
SUPERVISION II, Employers Association COURSE
CONFLICT RESOLUTION / CONFRONTATION SKILLS, Career Track COURSE
ISO 9000 INTERNAL AUDITOR, Applied Quality Systems CERT
VOLUNTEER
MERCY HOSPITAL
Surgery Department; check in patient, tracking of patients throughout procedure to check out or admittance. Assemble charts.
VOLUNTEER’S OF AMERICA Sept. 2011 – Jan. 2012
The Homestead at Coon Rapids; Crafts and social work with Senior Citizens, 2 hours per week.
GILLETTE CHILDREN’S HOSPITAL Oct. 05- Sept. 06
Surgery Department; check in patient, verify patient demographics, tracking of parents and legal guardians, assemble and review charts.
Clinic; Crafts and social work
Hospital; Visitation
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