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Customer Service Medical

Location:
Queen Creek, AZ
Posted:
September 23, 2016

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Resume:

DeAnna Moller

763-***-****

EMPLOYMENT HISTORY:

STORCHEK CLEANERS March 2014-Dec 2015

Clerk at 2 locations. Opening stores including checking bank deposits and counting safe and cash draws for previous day. Inventory all items on racks, daily employee logs, correct all errors from night before, check in to main branch with corrections. Continued customer service throughout shift, taking in items and pricing. Closing stores consisted of same, also included incoming inventory, IT and security update problems, correcting all inventory and customer complaints from that day.

INNOVATIVE HEALTH SYSTEMS Dec 2011-May 2013

Customer Service, marketing, incoming and outgoing appointment scheduling, data entry, customer surveys, and promotions.

NORTH SUBURBAN EYE SPECIALISTS Aug 2012-Oct 2012

Part time Scribe for Ophthalmologist. Dictation of all facts and findings during exam, into Electronic Medical Records.

UROLOGY ASSOCIATES, LTD. March 2007- Aug 2008

Coder / Business Office / Billing

Billing for 12 Urologic Surgeons in a clinic atmosphere, with 16 outreach facilities. New patient demographics. Medical coding, review and filing of insurance claims. Electronic claims processing, claim appeals, insurance adjustments. Training at two out reach clinics.

HIM Intern

COLUMBIA PARK CLINIC

Working with records, and the archive department. Training with clinic secretary, registration, front desk, coding, and billing personal.

INTERIM PERSONNAL 2006

Contract Employee

Medical reception, appointment scheduling, medical records at 3 clinics

CARL ZEISS IMT Mar. 00 – Apr. 02

Projects Logistics Coordinator

Worldwide logistics for multiple million-dollar projects relating to the automotive industry. Procurement of materials and labor, Scheduling, shipping and traffic control, assistant to 18 engineers world wide, vendor relations and maintenance of all records, purchasing and account payable records. Revenue accounting, and accounts receivable, Process Control.

DeAnna Moller

EDUCATION:

MEDICAL BILLING / CODING, Rasmussen College CERT 2006

MEDICAL ASSISTING, Rasmussen College AAS (Dec. 2007)

MEDICAL ADMINISTRATION (HUC) Rasmussen College AAS (June 2007)

HUMAN RELATIONS SKILLS, Employers Association COURSE

SUPERVISION II, Employers Association COURSE

CONFLICT RESOLUTION / CONFRONTATION SKILLS, Career Track COURSE

ISO 9000 INTERNAL AUDITOR, Applied Quality Systems CERT

VOLUNTEER

MERCY HOSPITAL

Surgery Department; check in patient, tracking of patients throughout procedure to check out or admittance. Assemble charts.

VOLUNTEER’S OF AMERICA Sept. 2011 – Jan. 2012

The Homestead at Coon Rapids; Crafts and social work with Senior Citizens, 2 hours per week.

GILLETTE CHILDREN’S HOSPITAL Oct. 05- Sept. 06

Surgery Department; check in patient, verify patient demographics, tracking of parents and legal guardians, assemble and review charts.

Clinic; Crafts and social work

Hospital; Visitation



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