Customer Service Data Entry

Jennifer Brumfield

To inspire and bring forth the best in individuals and companies, while serving in the role of employee.

Baton Rouge, LA

*******@*********.*** - 225-***-****

SUMMARY OF PERSONAL QUALIFICATIONS, SKILLS & ABILITIES

• A creative, self-motivated, and organized individual, skilled in orchestrating tasks with attention to details when working towards goals.

• Quick learner of procedures and methods, professional and friendly demeanor, business savvy

• Clear & open communicator, able to foster inviting environments for diverse audiences.

• Proficient with Microsoft Publisher, Word, Excel, and PowerPoint; 60 WPM, social media savvy

• An artistic appreciator, constant calligraphy student since 1992.

• People person, continually pledging to improve the lives of individuals and community. WORK EXPERIENCE

Independent Massage Therapist

JB Therapeutics - Baton Rouge, LA - 2009 to Present Providing different modalities of Medical Massage independently to clients in the Baton Rouge, LA region. FEMA Contracted Armed Security Officer

Corporate Security Solutions - Baton Rouge, LA - 2006 to 2007 Secured premises, maintained and reported all activities on-site; maintained order amongst residents; Checking and monitoring the credentials of residents who gained access to property site. Security Officer

Allied Barton Security - Baton Rouge, LA - 2006 to 2007 Secured premises, maintained and reported all activities on-site; Checking and monitoring the credentials of employees who gained access to property site.

Beauty/Cosmetic Associate

Dillard's - Baton Rouge, LA - 2006 to 2006

Assist customers with purchases. POS system operating to complete sales. Customer Service Representative

Convergy's - Baton Rouge, LA - 2002 to 2003

Assisted call in customers by resolving issues with service; Activating new services and deactivating current services for customers. Data Entry

Rotating Manager

Piercing Pagoda - Lafayette, LA - 2000 to 2002

Opening & Closing of store; Financial Deposits & Pickups; Maintain Store Financial goals; Train store employees; Assured employees met set store goals.

Crew Leader Assistant

US Dept. of Commerce - CENSUS BUREAU - Baton Rouge, LA - 1998 to 2000 Monitor and supervise fellow census takers and their reported information. Proofread reports before submittal; Report to immediate crew leader for disbursing assignments. Sales Associate

Piercing Pagoda - Baton Rouge, LA - 1997 to 1998

Sales Associate

Mid City Hardware - Baton Rouge, LA - 1996 to 1998 Front Desk Assistant

Prosperity Home Health - Central, LA - 1995 to 1997 Answering phones, Data Entry,Appointment scheduling, New patient admittance. EDUCATION

Certificate of Completion in Construction Crew Leader BRCC - Continuing Education - Baton Rouge, LA

2008 to 2008

Certificate of Completion in Residential Electrical Level 1 BRCC - Continuing Education - Baton Rouge, LA

2007 to 2007

Certificate of Completion in National Electrical Code BRCC - Continuing Education - Baton Rouge, LA

2007 to 2007

Certificate of Completion in Residential Carpentry BRCC - Continuing Education - Baton Rouge, LA

2007 to 2007

Medical Training College - Baton Rouge, LA

2005

Certification of Completion in Women In Business

LSU - E.J. Ourso College of Business Entrepreneurship Institute - Baton Rouge, LA 2005

High School Diploma

Capitol High School - Baton Rouge, LA

May 1997

AWARDS

President of the United States' Volunteer Award – Recipient (Awarded Annually) 2009

- Present

2010 - 2011 Senior BETA Club - T-Shirt Designer (1st Place Winner) “A Circle of Winners” CERTIFICATIONS

Certified Massage Therapist (National Certifying Board of Therapeutic Massage and Bodywork) (Board Certified)

July 2009 to July 2016

CPR & AED Certified

April 2005 to July 2018

GROUPS

Baton Rouge Symphony Chorus

August 2011 to November 2015

1st Soprano.

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