Customer Service Data Entry

MARINA FLORES

**** *** ****** *********, ** *****

Phone: 714-***-****

E-mail: ****************@*******.***

Objectives

Acquire a position and contribute to the Mission, Vision, and Values of a company. Professionally interact with a team and clients to demonstrate excellent job performance. Translate my experience, knowledge, skills, and abilities, to further grow within a successful company.

Education

General Studies (Graduated: June 1989)

Hillview High School, Tustin, CA

Riverside City College (Actively Attending since Fall 2015)

Completing classes for an Executive Office Management certificate, while working towards a AA in Office Management.

Experience

Hotel PBX Operator (March 1998 –December 2011) 714-***-****

The Westin South Coast Plaza Hotel (686 Anton Blvd. Costa Mesa, CA)

Detail oriented

Great organizational skills

Prioritize and work well under minimal supervision

Extremely reliable and punctual

Dedicated and honest worker

Customer service oriented

Data entry

10-key machine

Order taker

Experienced with radio and switchboard system and communications

Clerical duties, attending incoming and managing outgoing calls

Coordinating and processing faxes and packages to clients

Follow up with problem resolution regarding guest experiences and expectations

Mail Courier/Sorter (June 1991 –March 1998) 714-***-****

Tricor America Courier Service (Anaheim, CA)

Data entry of tracking billing numbers

Research shipments

Verified station codes and cataloged shipment information

Completed secretarial duties

Driver pick up and drop off of parcels

Sorted/distributed packages according to destination

Radio and dispatch attendant

Customer service

Bilingual

Spanish Speak, Read, and Write

Contact this candidate