Objective

To obtain a challenging position, that provides the opportunity to utilize my education and gain additional Human Resources and professional experiences.

Education

Kent State University, Kent, Ohio

Bachelor of Arts Degree in Psychology, December 2008

Cum Laude, GPA 3.54

Deans List 2007 & 2008, Presidents List Fall 2008

Cuyahoga Community College, Cleveland, Ohio

Associates in Business Management with a Concentration in Human Resources, May 2010

Suma Cum Laude, GPA 3.81

Deans List 2009, 2010

Work Experience

Peterson Farms Inc. 10/2015-Present

Senior Human Resources Supervisor

Oversee and manage daily operations of the Human Resources team including recruiting, workers compensation, unemployment, training and development, employee relations and personnel management.

Assisted with the implementation of ADP Benefits and Applicant Tracking Modules.

Developed and implemented annual employee review structure for exempt, supervisory and administrative staff.

Created strategic weekly reporting documents in alignment with company initiatives.

Performed monthly audits of benefit bills to ensure payment and enrollment accuracy to reduce company loss.

Investigate employee relations issues and make determinations regarding corrective action and employment status based on results of the investigation.

Manage and administer all FMLA cases from initial request to employees return to work.

Analyze turnover rates and develop strategies to reduce annual turnover, including exit interviews, stay interviews and economic factors.

Delaware North Companies 03/2009 to 10/2015

Delaware North Companies: Grand Canyon Parks and Resorts 1/2015-10/2015

Human Resources Generalist

Actively recruit for unit expansion including a hotel and restaurant, increasing labor force by 150 non-exempt level positions including seasonal J-1 students annually.

Represent Delaware North though a variety of community, collegiate, and trade recruiting events as well as developing relationships and maintain contacts with a large portfolio of clients and resources.

Develop management assistance processes and tools to aid in the corrective counseling process; ensuring constancy between departments.

Engage in employee relations events to create a positive rapport with employees, management and client and create/facilitate employee and community events bi-monthly.

Address employee housing concerns and work with HR Manager to resolve conduct issues and complete investigations.

Report workers compensation claims in a timely fashion and maintain contact throughout the claim process.

Answer employee benefit questions and assist in the enrollment process.

Ensured compliance with federal and state employment regulations, as well as company policies and procedures.

Delaware North Companies: Cleveland Sportservice (Cleveland Indians, MLB) 2/2009 – 1/2015

Human Resources Generalist

Completed weekly payroll for over 700 hourly associates, including researching discrepancies, administering union dues, reporting tip information, and verifying commission.

Recruited, hired and oriented 700 seasonal non-exempt level positions on an annual basis.

Reviewed applications, contacted applicants for interviews, facilitated interview days with over 150 applicants, contacted applicants for drug screen and made conditional offers of employment

Maintained and serve as contact for GuestPath; guest service and rewards and recognition program.

Facilitated the implementation of Time Manager Time Keeping System, including, developing work rules, installation of time clocks, parallel payroll processing, and Manager training.

Created position specific training manuals and Standard Operating Procedures for reference and development purposes.

Processed new hire paperwork, termination, and record of associate counseling in PeopleSoft.

Developed training and data presentations for internal and external use.

Ensured compliance with federal and state employment regulations, as well as company policies and procedures.

Handled all employee relations matters and complaints, including conducting investigations and compliant resolution.

** Break in service from 8/2013 – 01/2014, Hard Rock due to probability of Contract not being renewed – See below**

Delaware North Companies: Cuyahoga Sportservice (Cleveland Browns, NFL) 7/2010 – 9/2011

Human Resources Administrator

Recruited, hired and analyzed staffing of seasonal workforce, including participating and coordinating college career fairs, job fairs, and local advertising.

Facilitated company orientation and training sessions.

Provided support to the Human Resources Manager with event day preparations and staff acquirement.

Reviewed event earnings data to compute commission for nonprofit volunteers.

Managed employee files, payroll checks and invoices.

Resolved problems and answer questions from associates concerning policies, procedures, and employee/labor relations.

Hard Rock International: Hard Rock Rocksino, Northfield Park 8/2013 – 1/2014

Human Resources Generalist

Facilitated the implementation of HRLogix Applicant Tracking, Infinium HRIS and Self Service Kisok, and Kronos Time Keeping System.

Recruited and hired for 700 exempt and non-exempt level positions within a three month period; to facilitate opening property staffing needs.

Assisted with the development of Human Resources policies for the company with regards to team member relations.

Ensured compliance with federal and state employment regulations, Ohio Lottery gaming requirements, as well as company policies and procedures.

Professionally promoted the Hard Rock Rocksino through community events and job fairs.

Lead special projects throughout the property opening, including wage comparisons, formalizing and standardizing job descriptions, and uniform development.

Professional Skills

Kronos Timekeeping System

PeopleSoft Financials and PeopleSoft HRIS

ADP HRIS, Benefits, Applicant Tracking, Payroll

ServSafe Certified, TIPS Trainer Certified

2016 PHR Certification

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