Administrative Assistant/ Office Asst., Receptionist

LYNNE SATER **** ALMADEN RD., APT. ***, SAN JOSE, CA 95125

**********@*****.*** (C) 408-***-**** (H) 408-***-****

Position: Office Assistant

Key Qualifications Summary

Broad-based experience covering a full spectrum of administrative duties including; executive support, office management, billing/invoicing, payroll administration, account management, document preparation, project/program support and travel/ meeting coordination

Excellent telephone skills

Multi-tasker

Proficient using MS Office Suite, QuickBooks, Email and Internet

Proficient using Google, Excel, Craigslist and Social Media

Proven ability to succeed in in a fast paced, deadline driven environment

Provide vital support to both management and employee team

Ability to work independently or with little supervision/Reliable/Punctual

Detail oriented

Prior Insurance/Construction /property management and leasing background

Provide quality proofing of company invoices and customer correspondence

Superior organizational and time management skills

Award winning customer service skills

Exceptional proficiency in verbal and written word/correspondence

Demonstrated ability to develop solutions to complex business problems

Proactive in anticipating client service related issues and resolution of those issues

Professional Appearance

Certified Paralegal

Professional Experience

The Gold Standard Staging Company (Design and Construction Company)

3/2006 to present (CEO retired)

San Jose/Bay Area/ San Diego /Central Valley

Executive Assistant/Office Administrator

Provided administrative support to CEO including domestic and international travel arrangements, in-depth business development strategies, created presentations, scheduled all executive level meetings with vendors and suppliers, prepared bi-weekly time, expense and travel reports. Managed all invoice and billing processes. Handled front office telephones, messages, marketing and office filing.

Located qualified local vendors and subcontractors to do home repairs at a reduced rate, saving the company well over $100,000 annually.

Negotiated favorable rental terms with furniture suppliers whose furniture was used in the staging of client’s home, reducing rental costs by 18% (Cost savings of $39,000 p/year).

Coordinated, managed and inspected all subcontractors work on job sites to maximize efficiency and verify work was done to a high standard.

CKM Staffing

6/1998 -3/2006

San Jose, San Francisco, San Diego, Larkspur, CA.

Claims Manager, Paralegal, Consultant and Administrative Coordinator

Worked directly for a staffing and recruiting firm that specialized in placing well qualified candidates with large insurance companies on a temporary to permanent basis. I have worked for the all of the following insurance carriers:

Allianz Insurance (Construction)

Southern California Physicians Insurance Exchange (SCPIE)

Chubb

American Claims Management (Construction)

AON Insurance Co.

Woodruff & Sawyer (Construction)

CNA

National Medical Enterprises (NME)

Progressive Insurance

Hertz Claim Management

Allstate Insurance

Worked as the administrative assistant to the President of Allstate Insurance. Provided strategic support to executive level management and staff. Acted as personal assistant; scheduled meetings, maintained calendar, took minutes of board meetings, arranged all travel, prepared financial reports, utilized actuarial skills to forecast future losses and evaluate risk. Responsible for all written and verbal correspondence coming from the President’s office.

Education and Training

UCLA Bachelor of Science Degree Double Major: Kinesiology

Certifications:

Certified Respiratory Therapist

Certified Interior Designer (Pacific Design Institute)

Paralegal (UCLA)

SCLA, ARM, CPCU

Chamberlain School of Real Estate

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