Project Manager

Christine Dunn

Program Manager Consultant

Seattle, WA

********@*****.*** - 512-***-****

Skillful Information Technology Consultant professional who has 20yrs of success in Program & Project Management leading all phases of diverse technology projects. Top quality performer who planned and managed multimillion-dollar $11B projects and over 800 Resources. Oversaw Vendor Management ensure aligning business goals with technology solutions to drive process improvements. Conscientious business leader with demonstrated excellence in communication in which leveraged technical, business, and financial acumen to communicate effectively with client executives and their respective teams. Responsible for creating, and reviewing RFP response and Vendor selections. Technically savvy in waterfall, scrum, and agile project management methodologies. Proven track record in managing large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets. Providing organizational governance to meet overarching business goals and mission statements. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

MICROSOFT Program Manager

McKinstry & Company - Hartford, CT - June 2016 to Present O365 Migration Plan for 2K users. CRM deployment, Azure Premier and Viewpoint, BIM 360 O365 Program Manager

Monsanto - Constantine Production - St. Louis, MO - January 2016 to June 2016 Migration of 24K user's to O365 cloud and SharePoint. O365 Program Manager

Master Card Corporate - January 2015 to December 2015 Responsible for Enterprise implementations (application and Infrastructure) projects focusing on Schedule, Time, Budget, Scope, Change Control, Quality, and Risk Management including (issue tracking, estimating, planning) and creating business case for each project. Responsible for prioritizing new development projects, enhancement projects for existing systems, and system maintenance requests. Responsible for upgrading IT Asset Management Process, Auditing Governance and Security Reports. Focused on implementing O365, Skype for Business, and Workday Mobile/Cloud. Responsible for developing strategy & training migrating 110 Offices (Africa, Asia, Middle East, Australia, Europe, Latin America) and 13K users. Oversaw $37M Portfolio included (CapX/Opx) and labor. Effectively communicated project expectations to team members, internal clients, stakeholders, Executives. Participated in RFP development and vendor selection, review and management. Responsible for Executive Dash Board Summaries to CIO and CFO, weekly staff meeting; status review; performed all project management duties such as monitoring schedules. GE Broadcasting Media TV and Educational Institute, Program Manager/Consultant

Participated in RFP development and vendor selection, review and management for Enterprise projects. Mentored and trained others, delegated tasks and responsibilities to appropriate personnel of over 20FTE's; identified issues and conflicts within the project team. Responsible for Executive Dash Board Summaries to CIO and CFO, weekly staff meeting; status review; performed all project management duties such as monitoring schedules. Responsible for PMO Strategy to include IRS Regulation, Media Regulations, Legal Requirements, SOW's and SLA's, IT Security Audits, Account Process, Office 365, Cloud Azure, Genesys Voice Platform, Mobile Application, TV Apps, and SCCM. Responsible for overseeing pre-construction

& construction of Educational Data Center and Disaster Recovery Center interpreted legal, construction documents and administer prime contract. Attended all Pre-Bids meeting; Provide details to Q&A for RFP's. Reviewed Bid Selection. Developed and maintained project schedules; produce detailed studies supported production budgets; gathered, analyzed, and delivery of all items. Developed and maintained project budget of $12M, project cost forecasts; labor management control; analyzed cost reports, took appropriate action; ensured accuracy of reporting; approve and prepare all scope changes and associated costs; established Schedule of Values for monthly billing; submitted monthly billing; collected final billing. Prepared subcontracts, purchased orders and changed orders.

Oversaw development of Mobile Application iOS and Android. Development Smart TV Applications ROKU, Amazon Fire TV, Samsung Tizen, and Vizio and worked close with CNN Broadcasting Network. Oversaw Marketing Web Development of Amazon Web Services and HaiVision. Oversaw Implementation of Genesys Voice Platform, Avaya phones, upgraded Call Centers, Server Center Incident Management, and SharePoint for Media Production Company. Oversaw Software Development Life Cycle of Workday HCM, Microsoft Dynamics AX implementation, SAGE Accounting, SAP HANA, Office 365, Skype for Business. Responsible for Design, Build, Test, and Deployment Integration solutions for Elementary School, Secondary School and University clients; assisted to resolve integration issues; demonstrated integration experience in Human Resources related domains, (Payroll, Benefits, Recruiting). O365 Program Manager

Litter Mindelson - January 2012 to December 2013

Responsible for Microsoft, Unified Messaging, Collaboration, Exchange, Active Directory (Federation), Lync, Enterprise Voice, Telecomm Strategy, Office 365, 2010, 2013, Video and Audio Cloud Bridging, Cloud, Azure, SCCM planned strategy, implementation, migration, and rollout (Europe, Latin America) work collaboratively across matrix organization to implement business IT solutions included over 2Kusers (employees, educational institution). Participated in RFP development and vendor selection, review and management; managed 4 enterprise projects, 7 vendors, 24 resources; and Data Center Refresh project. Oversaw Office 365, Skype for Business, AX 2012 - 2013 R3, AppSense Cloud Environment Manager, Mobile/DataNow implementation. Managed Rollout migration of unified communications (voice and video conferencing) (Skype for business) for 3K global users, Polycom Video Conferencing Systems, Avaya Phones, Audio Codes, and Cisco Qos. Created IT process with governing a steady workflow Life Cycle (HW/SW/Maintenance), virtual machines, Citrix Environment, and reported directly to CIO for direction of all enterprises projects. Wal-Mart/SAMS

Managed IT PMO Policy, Audited IT Governance, and Training Materials for 800 Resources globally on Clarity, SAP FICO, Sales Force, and Workday. Managed $11B Portfolio Budget, project labor utilization and allocation, identified project resource work-load trend. Responsible for executing IT 5year roadmap. Participated in RFP development and vendor selection, review and management. Reviewed processes; GAP analysis configuration based on Planned, defined and led implementation of application health, performance and transaction monitoring of on premise and cloud services. Wells Fargo Home Mortgage

Managed Enterprise Platform projects. Responsible for project staff, project activities associated with mortgage related long-term, organizational entity-wide with moderate to significant in risk, scope, and complexity. Consulted business partners (legal, IRS, and Executives) to clarify, define project requirements, business unit cases, included development of statement of works, and business user requirements. Prepared statements of work (SOW),

Day & Zimmermann's

Responsible for mapping business processes for designing, developing, and testing SAP functions associated with financial operations (general ledger, accounts receivable, accounts payable, asset management, cost center accounting, product cost controlling, profitability analysis) facilitated blueprinting and design sessions and create functional requirements to configure SAP FICO systems to meet business requirements and implementation of SAP best practices.

Electric Reliability Council of Texas

Managed Matrix and Complex Project schedule aligned with business requirements and technical design, development of network enhancements. Solely responsible for Portfolio budget of $265M reported financial reports to CFO and Board of Directors. Provided Process Improvement guidance within an organization to complete Enterprise projects.

KPMG LLP

Responsible for acquiring and maintaining business knowledge, using this knowledge to align needs; Acted as CIO for IT Department and responsible for establishing and maintaining relations with strategic IT ARMY project within budget.

Lockheed Martin Information Technology

Supporting and overseeing Air Force IT Software Development System(s) Research for responding to RFP's of aviation program $18M Bid. Sole responsible for responding and winning the Statement of Work for Federal IT SW RFP.

Discovery Channel

Developed proactive communications plan; partnered with human resources and recruiting teams to develop coherent communications, and build partnerships with key internal stakeholders. Managed onsite episodes, interviewed Scientist.

State of Texas - Gov. Rick Perry

Appointed by Gove to oversee special Disaster Recovery RFP's and RFI's project team; reviewed and participated in vendor selection to create a unified roadmap for DR emergency. Bexar County_ Mayor Julio Castro - Economic Development Department Appointed by the Mayor to oversee Merger & Accusation of State program to a Federal Program; managed checklist, legal documents, IRS Regulation and Media Communication for the M&A. Dell Enterprise

Provided on-site consulting services integrated customer's requirements and interfaced with customer vendors on their behalf. Directed coordination of all implementation tasks involving third party vendors. Family Child Protective Services

Consult with business partners to clarify and define project requirements and business case, including development of a statement of work, RFP's and SLA's. Created and reviewed responses for Vendor Selection of RFP's.

Hoover / Duns & Bradstreet

Managed International Project for Global Sales & Marketing Solutions to provide data management capabilities. Managed metadata for global location; and managed configuration of marketing information. USAA

Participated in the planning, execution and delivery of complex business projects. Managed risk by using established project management processes to address execution challenges associated with quality, schedule and cost.

National Institute of Health / CDC_DAIDS

Responsible for leading project teams; managed all project activities in a project life-cycle associated with projects.

Department of Homeland/ Department of Defense

Established governance framework for project approval, delivery, tracking and reporting. Managed staff and led CMMI. Provided reports and materials for former President under A-76 program and Board of Directors. Freddie Mac

Maintained SAP FICO project governance tools, project plan estimates, labor rates, resource time tracking and project spend. Managed and reviewed historical data for Executive reports. Presented reports to management, provided roadmaps.

Fanny Mae

Oversaw policy procedure by working closely with underwriting, processing, closing and servicing teams. Developed and implemented Foreclosure training and assisted management of regulatory audits. CSX/Ford Motor Co.

Managed the development of supply chain policies, standards; ensured systems best practices based on industry and organizational needs. Performed additional project duties assigned by management. United States Air Force / Supply Chain Logistic

Worked with Purchasing Department located suppliers and obtained material quotes on project furnishings as well as all other materials needed to complete project. Prepared job specific & material purchase requisitions.

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