Manager Customer Service
Resume:
Gilles Dorvil
** ***** ****** ******, ** *****
978-***-****. *************@*****.***
SKILLS AND QUALIFICATIONS
•2 years of food service and customer service experience
•Trained and experienced electronic engineer
•Experienced journalist and media presenter
•Strong communicator, responsible manager and excellent team player
•Fluent in English, Haitian Creole, French and Conversational Spanish
WORK EXPERIENCE
Jewish Vocation Service and Marriott Long Wharf, Boston, MA
Food Service Certification Training Program Student July 2016–Present
•Participated in eight- week food service training program
•work with kitchen staff to perform taks including food preparation, cleaning and sanitizing, and following recipes
•Studied Serve Safe material and obtained Food Handler's certificate September 2016
Ministry of National Education and Vocational Training, Haiti
Engineer and Maintenance Manager 2006–2015
•Produced and edited interactive radio programming for education project d‘ayiti.
•Team member of Education Development application
•In charge of writing radio script and team member of PHARE (Restore, sustain and expand education and health services in Haiti
Ministry of National Education and Vocational Training, Haiti
Manager 2013–2015
•Career Coach supervisor
•Supervised the development of the CFCE’s program (Centre executive Training in Education)
•Supervised teachers’ training program
National Port Authority, Haiti
Engineer 2004–2006
•Responsible for the registration services of incoming boats freighter
•Inspected the correct number of container
•Team member of the payment services
Technology Multi Services, Haiti
Owner 2005–2007
•Responsible for the sale of computer, laptop and telephone
•Provided Income tax accountant services
EDUCATION
Computer Centre and Scientific Research, Haiti
B.S.in Electronic Engineering 2004
REFERENCES
Katherine Jacobson
JVS Boston
Career Coach
*********@***-******.***
Jessica Cirone,
JVS Boston
Refugee Services Manager
*******@***-******.***
Greg McShea
JVS Boston
Career Coach
*******@***-******.***
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