Sales, Marketing,Customer Service,Operations, Management

Daniel O'Connell

Tallahassee, FL ***** ****************@*****.*** - 386-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Sales Manager Mattress One - Tallahassee, FL - June 2016 to Present

Manage a local store for company. Responsible for all sales and presentation of store. Train new employees on proper procedures and sale Technics.

Part Time Auto Transporter Enterprise Holdings - Tallahassee, FL - May 2016 to June 2016

Transport vehicles to company branches within 250 mile radius. Pick up or drop off customers to and from local branches. Obey all trafic laws and safely transport vehicle or customer.

Manager Hawthorn Retirement Group - Oxford, FL - March 2015 to October 2015

Responsibilities Execute all duties of a property manager for a retirement community. Payroll, housekeeping, human resources, accounts payable and receivable, maintenance, landscaping, fully staffed commercial kitchen, safety of residents and employees, inside and outside marketing, entertainment schedule, transportation. Live on site and was on call for after hours emergencies.

Accomplishments My partner and I turned a community that was unhappy and neglected into a cheerful and well maintained building.

Co-Manager Holiday Retirement Communities - June 2013 to March 2015

Manage 112 unit senior retirement community to a consistent rate of 95% or higher. • Execute day to day operations, including payroll (KRONOS), sales (In Touch), maintenance (TELS), accounts payable (Ariba Systems), accounts receivable, housekeeping, and scheduling for over 20 employees. • Manage a fully staffed commercial kitchen through preparation and serving three meals daily for residents. • Remain on- duty for emergency calls throughout the night. • Received Best Senior Living Award for 2013 from SeniorHomes.com.

Assistant Manager Furniture Row Companies - August 2011 to June 2013

Maintained comprehensive knowledge od 1,000 plus products • Assisted customers by directing them to products that will meet their needs, demonstrating product features, and sharing detailed information about product quality and pricing.

• Managed store operations, including staff hiring, performance management, scheduling, payroll, coordinating delivery schedules, showroom presentation, inventory control, cash handling.

Customer Service Representative Super 8 Motel - November 2010 to April 2011

Recognized by Regional Sales Manager for significant positive customer service cards • Accessed and entered customer information through PMS (OPREA LITE) system. • Responsible for overall customer service and satisfaction from check in to check out. • Managed shift operations, including cash handling, property presentation, and answering multi-line phone system.

Independent Marketing Representative Health Tech Marketing Group - February 2010 to April 2011

Develop relationships with local medical professionals and organizations. • Provided service to medical professionals and organizations in Kitsap, King and Pierce Counties.

Owner and Operator Northwest Tile and Grout Cleaning - September 2007 to February 2010

Developed and implemented a business strategy which resulted in 100% customer satisfaction. • Marketed services through trade shows, networking events and presentations to local business groups • Provided estimates and preformed all cleaning services for commercial and residential customers.

Relief Route Sales representative Route Relief Drivers - May 2007 to September 2007

Provided daily invoicing, delivery and merchandising of company's products in Pierce and Kitsap County. • Ordered product on a daily basis to meet sales demand • Managed product inventory and rotation in order to control quality and increase sales.

Route Sales Representative United States Bakery - December 2005 to April 2007

Route sales of companies bakery products.

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