MEDICAL FRONT OFFICE
Resume:
Lakeshia Green Anderson
Antelope, CA *****
Mobile: 916-***-****
*********************@*****.***
Objective:
Seeking an administrative position within the medical field where the focus on patient relations and customer service is a priority.
Education:
Kaplan College Sacramento, CA
Medical Office Specialist Diploma Program Graduated: April, 2014
● Dean’s List – 4.0 GPA
● Perfect Attendance
American River College Sacramento, CA
Some College Coursework Completed
Credits Earned: 24 Continuing Education Units
Proficient/knowledgeable in these Computer Applications:
10 Key 7929 ksph
Typing 40 wpm
MSWord
MSExcel
PowerPoint
Outlook Email
Internet
EMR – Optum
EMR Kareo
Proficient/knowledgeable in these Medical Skills:
CPR Certified
Alpha/Numeric Filing
Appointment Scheduling
Billing and Collections
Bookkeeping
Cash Handling
CMS 1500
Claims Processing
HIPAA & OSHA Compliant
ICD 9, ICD 10 / CPT 4 Coding
Insurance Billing
Private Billing
Medicare/Medicaid
TriCare
CHAMPVA
Medical Records Management
Patient Vital Signs
Rooming Patients
HMO/PPO
HCPCS
Work Experience:
Dr. Hassan Sacramento, CA
Medical Front Office –Volunteer 08/2013 – 03/2014
Medical front Office Extern Hire 03/2014 12/2015 Meeting and greeting incoming patients, answering phones, scheduling appointments, collecting co payments, roomed patients, obtained patient vitals, pulling and filing charts, processing referrals, calling in prescriptions, insurance verifications and authorizations. Walgreen’s North Highlands, CA
Senior Beauty Advisor 12/2007 04/2013
● Customer service, cashier, bagging products, price changes, resets of products on shelves, stocking shelves, inventory control, receiving from vendors and warehouse, building displays, maintenance Good Neighbors CDC Sacramento, CA
Teacher/Cook 01/1996 – 06/2007
● Operating, cleaning and sanitizing kitchen equipment; following nutritional guidelines, prepare and serve special diets.
● Inventory, ordering, maintenance of dining area
● Coordinate educational content, evaluate student performance, and maintain records, reports and files.
● Conduct parent conferences, developed instructional materials, recognize students learning levels, resolved behavioral or academic issues, used special education techniques, ensure correct grammar, punctuation and spelling.
Wal Mart Sacramento, CA
Cashier/Price Scanner 02/1999 03/2000
● Cashiering responsibilities receive and disburse monies, operate cash register, compute and record totals of transactions; maintain clean and orderly check out area, and balance cash register.
● Provided retail sales and customer service answered customer questions, greeted customers, and price checked merchandise.
Arby’s Sacramento, CA
Assistant Manager 07/1994 08/1999
● Cashier, researching and acquiring vendors to help company achieve marketing and profitable goals.
● Inventory control, estimated ingredients and supplies, maintained business and employee records, compile and balanced reports.
● Assigned duties and work stations, forecast staff and supplies, perform personnel actions and resolved customer complaints.
References:
Bridge Bell
Dr. Hassan, Family Practice/Pain Management
Office Manager
Kira Marquis
National Labs
Western Regional Manager
Tamara Brown
Molina Healthcare
Complexist LVN
916-***-**** ext 415206
Karen Gifford
Director
Good Neighbors CDC
Contact this candidate