Customer Service Operator

**** ***** ** ****** ** ***** 214-***-**** ************@***.***

Terrie Johnson

Experience The Bank Of New York Mellon1998-present–

Senior Loan Processor

Verify &Process information into computer on a daily basics

Process and ship collateral files to various clients.

Copy Documents., reviewing documents before final shipment

Research and resolve discrepancies for customers.

Acts as liaison between company and investor.

Create daily reports for customer request.

Provide excellent internal/external customer service

Team player

1997-1998 Banc Tec Dallas, TX

Proof Operator

Trouble shooting accounts for misprints and errors.

Balanced General Ledgers for major credit unions and banks.

Prepare accounting worksheet for all Vendors on a daily basis with financial gains and losses.

1986-1995 Mutual of Omaha Dallas, TX

Claim Support Clerk

Distribute report to mangers.

Verify policy numbers.

Receive and process over payments of checks.

Locate files for policy owners.

Customer service

Education

Skills

1982-1985 Henry Grady spruce Dallas, TX

Graduated with general studies

Lotus Notes

Excel

Filing,Copying,Faxing

Team motivator

Ten Key –By touch

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