Customer Service Data Entry

Objectives

Seeking a position as a clerical assistant utilizing my full range of skills and experience. Proven track record of efficiency in providing clerical support to a busy office. Good knowledge of relevant computer applications. Strong organizational and planning skills used in scheduling activities and completing multiple tasks on time. A self motivated worker always willing to take on additional duties.

Experience

Sprint Call Center, 6880 Bermuda Rd, Ste 100 Las Vegas, NV 08/2010 04/2013 (Call Center Operator)

M y role is to make or take telephone calls on behalf of an organisation in order to fulfil customer requirements. The role can be to sell products or services, provide customer service, undertake customer research or increasingly carry out a debt management function. Sitel Call Center 420 E. Pilot Rd, Las Vegas, NV

03/2009 – 01/2010 (Call Center Operator)

Determines requirements by working with customers. Answers inquiries by clarifying desired information researching, locating, and providing information. Resolves problems by clarifying issues researching and exploring answers and alternative solutions implementing solutions escalating unresolved problems.

Fulfills requests by clarifying desired information completing transactions forwarding requests. Food 4 Less 16266 Bear Valley Rd, Victorville, Ca

04/1996 09/2008 (Front End Lead)

Assistant managers advise employees on appearance, store policies and general procedural issues, such as cash register operation. These leaders are often scheduled to open and close stores on a rotating basis with other assistants when the general manager cannot. Education

Victor Valley Community College, Victorville, Ca

09/2003 – 06/2006 (Associates Degree in Business) Real Estate and Liberal Arts GPA 3.2

Skills:

Public Relations

35 wpm

10 keys

Data Entry

2

3

4

References

Reference Name, Company

Contact Information

5

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