Scott Adams

San Jose, Ca. *****

408-***-****-cell (preferred)

acwpr4@r.postjobfree.com

https://www.linkedin.com/in/scott-adams-1166908?

SUMMARY

Offering a broad background of client focused technical experience in fast-paced, schedule-driven, leading edge corporations. Strong written and oral communication skills. Accustomed to consistently exceeding goals and deadlines while continually improving quality standards, policies and procedures. Skilled in Utilizing Agile process improvement, workflows, negotiation and people skills to build and leverage collaborative relationships between diverse global teams and achieve the desired results.

Gilead Sciences IT Project Management for Data Center Migration – Networking Group

Cisco IT Portfolio, Project, Transition and Initiative Management

Cisco Technical Review Boards – IT Governance, IT Operations Process Analysis and Documentation

Cisco IT Demand Clearing Resource Forecaster

Gilead Sciences 6/2015 to 12/2015

Project Manager - Network Group – Data Center Migration

Network Group IT Project Manager – Data Center Migration

oManaged Network Improvement Project Portfolio to support DC Migration from Foster City to new San Jose Data Center

Creation of Project plans, RAID logs, weekly communications and coordination with vendors, project teams, stakeholders and executives

Worked with Vendors, Network, Server, and Storage teams for Data Center infrastructure buildout for new colocation expansion facility and on-prem server room

Improvements to redundancy and resilience of the Network and infrastructure

Phased upgrades to Core/Wan/Service Distribution to support new Data Center and Migration effort

Multiple upgrades of Cisco Network devices (56128 to 7706 to support 40Gb)

oManaged installation and qualification of Dark Fiber link from Foster City to San Jose DC

Coordinated activities with vendor OpticAccess, PG&E, and Foster City Regulators

Managed installation of Optical Server equipment on Gilead Campus, coordinated work with Network Team, Vendor and Facilities Group

Cisco Systems, Inc. 1/2012 – 4/2015

Cisco IT Network Program Manager – Network Operations

Program and Project Management of Global Network Services Portfolio of IT Projects, Initiatives, Transition Management, Governance and Process Improvements, Gap Analysis, Workflows and Metrics.

oLong Term Alert Monitoring Strategy – Project suite for productivity and MTTR improvement through automation, with focus on auditing, alerting, standardization, detection, isolation & proactive incident prevention. Pulled together key people from diverse, cross-functional, global teams. Utilized Scrum/Kanban Methodology, regular scrum sessions and collaboration using Wiki, WebEx, Jira and Jive communication tools

Dependency mapping for UCV & networking elements project – Managed Service dependency mapping project to create relationships between interdependent applications and services, which visualizes dependencies through simple application maps

I2O transition capabilities & end to end automation project – Management and Development of an integrated system to automate the transition from implementations to operations, eliminating the need for time-consuming manual completion of tasks and allowing for the proactive detection and remediation of issues introduced during an implementation

Roll out of auto network mapping & discovery with network diagram capability, to discover devices in our network and cloud environments and automatically map the topology, inventory and services running in the network.

Managed POC,development build out and Implementation into Cisco Production environment of Thousand Eyes and NetBrain monitoring tools. Collaborated directly with vendor teams from ThousandEyes and NetBrain to customize their tools for our specific needs and standards and integration of their applications into the Cisco environment

oOperational Excellence Program Portfolio of Projects; Working with the Network IT PMO to Develop IT process, technology, and resource capabilities to accelerate delivery and improve operational sustainability –

Release Management project- Developed and documented end-to-end process for Hw/SW certification and release, utilizing Jive and Scrum/Kanban methodology for improved engagement and communications process, created project plans, RAID logs, reported status to managers and stakeholders

I2O Transition Manager Project – Development of tool and processes for structured handover of work from Implementations to Operations

Development of budgeting templates, forecast monitoring and metrics reporting

oData Center Upgrades and Migrations

Managed global Network Infrastructure upgrades and deployments as part of global team dedicated to upgrading the network across all Cisco PINs to the latest Cisco IT standards

oFoxconn-Juarez Project –

Managed infrastructure projects to coordinate creation of new diversity circuits to Cisco partner site

oCustomer Interaction Network Improvement Plan project –

Management of project to identify improvement actions to prevent or mitigate the impact of a recurrence of problems of customers to Cisco Technical assistance Center

oGlobal Infrastructure Services- Common Goals Initiative Project

Incident and Problem Management Process Alignment project – define, document and communicate network incident troubleshooting and resolution procedures and runbooks for newly re-organized Infrastructure Technology Operations teams

Technical Review Board Management

oCompliance TRB –

Ensure UCVN Security Compliance Management with a clear and consistent scope of tools, best practices, audits, procedures and remediation of security issues

oDesign Review TRB –

Managed and coordinated design reviews with peers in the Design, Implementations and Operations teams to identify and resolve gaps in new changes in application architecture and process

oDesign and Architecture Engagement TRB –

Formalized process for Operations and Implementations to engage the Architecture and Design teams to feedback and optimize issues experienced in Operations support and improve collaboration

Coordinated with diverse organizations to develop and refine improved workflow

oUCVN Events Team –

Established and lead diverse, global, follow-the-sun engineering team to proactively monitor and mitigate P3 events and failures before they escalate to major system outages

Cisco Systems, Inc. 11/2010 – 1/2012

Cisco Demand Clearing IT Project Manager

Shared Resource Forecaster – High touch engagement and solution assessment for IT project requirements based on the availability of resources, timeline, budget and material lead-times, utilizing Clarity PPM and HP Propel PPM tools

oReview, assessment, tracking, planning and allocation of infrastructure requirements for Cisco IT projects

oDetermination of requirements in discovery and triage sessions: Evaluation of applications, application integration, physical and virtual servers, middleware, storage, and network requirements

oEstimation and demand capture of Hosting, Database, Storage and Application Services project requirements

Cisco Systems, Inc. 2/2006 – 5/2010

IT Analyst, Cisco Marketing IT Group – (via BIS Consulting, Inc.)

Marketing IT Partner Architecture Team Coordinater: Managed the Architecture Engagement process between the PMO, technical project teams, PAT architects and the Architecture Factory

Marketing IT Architecture Process Governance:

oManaged IT architecture project status and SLAs through internal tracking tool (ITEPOC)

oMaintained and archived records and documentation for all Marketing IT projects (over 200 projects)

oHosted weekly architecture review meetings

oDeveloped, maintained and published quarterly metrics data for three Cisco business groups

oContinuously developed best practices for the Cisco Partner Architecture Teams, which were socialized and integrated throughout all Cisco IT business platforms

oMaintained highest metrics scores in all areas measured for our three business groups every quarter

Lead large, complex Database Links Remove project for seven Business groups; received Certificate of Excellence for outstanding efforts and critical contributions

Collaborated with newly developed Demand Clearing initiative to help establish best practices and interprocess workflow

Production Data Center Application Migration Project

oMajor Cisco initiative to migrate all Cisco IT applications from San Jose to new Data Center in Redmond, Texas

oAnalyzed architecture, and infrastructure dependencies of all Marketing IT applications

oUsed gathered data to produce Application System Dependency Mapping Repository Database

Flextronics International 2/2005 – 2/2006

Document Control Specialist; Baan Control, Materials Management and Forecast Analysis:

Processed global purchase orders and sales orders for world-class ODM group.

Maintained weekly forecast commitment schedule, performed weekly forecast comparison analysis, product specific forecast waterfall charts, MDSS inventory shortage analysis, and weekly product sales analysis reports

Attended University of PHOENIX, San JOSE, CA. Campus 2/2002 – 2/2005

Graduated Feb/2005, B.S. degree in Business Management, GPA 3.93

Tandem / Compaq Computers 6/1982 – 5/2001

Systems Software Engineer II, Compaq-Tandem SDG Performance Group / Gremlin Group

Managed design, build-out, maintenance, and relocation (3 times) of Tandem Performance Data Center

Managed Performance Data Center configurations, floorplans, installations, power consumption and cooling requirements, fire suppression, UPS, cabling, network requirements, mainframe and database configuration

Performance Testing and Analysis of tape, disk, and RAID on Tandem/Compaq/HP systems. Published professional Storage Subsystem reports, including disk drives, tape modules, and RAID arrays

Maintained Lab systems for Tandem Performance group. Duties included: administration, support, maintenance, configuration, trouble shooting and repair of hardware and software problems for systems and networks for both PCs and mainframes

All phases of systems operations and administration for Tandem Software Development social systems group of over 300 users, Corporate Executives, and the Customer Conference Center.

Systems Assembler II -Lead / Tandem Computers Manufacturing System Integration & Test Facility

All phases of systems assembly/ shipping/ expediting / inventory / cycle counts / stockroom procedures.

Areas of Expertise

Scrum/Kanban Methodology, IT Infrastructure, MS Project, Wiki, WebEx Social, Jive, Remedy7, Clarity, Propel, ThousandEyes, NetBrain, Telebase, Tableau, Jira, MS Word, Excel, PowerPoint, Sharepoint

Superior Excel spreadsheet, word-processing, and presentation proficiency

Excellent collaboration skills, detail oriented, comfortable managing multiple tasks

Strong documentation, record-keeping and organizational skills

Educational Background:

University of PHOENIX, (Graduated. Feb/2005, GPA 3.93): Bachelor of Science, Business Management

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