Customer Service Medical

TERRY SMITH

***** ****** ******, **** ***** FL 32784 1-352-***-**** ************@***.***

SUMMARY

A kind, hardworking employee, with experience as a medical office receptionist. I am highly attentive and I strive to provide the customer with the highest level of service. Currently looking for an engaging customer oriented position in a medical clinic.

SKILLS

General Skills

Organization

Time Management

Communication

Customer Service

Attention to Detail

Healthcare Data Systems

DocuWare

Point Click Care

EXPERIENCE

2014

Intern, Dr. Radnothy’s Office (Umatilla, Florida)

I worked in reception and medical records.

2014-2016

Lead Receptionist, Lakeview Terrace Healthcare Center

In this position, I ran the administrative office, ran clinic times (for five doctors), and handled prescriptions/ verifications (Ability Ease). Additionally, I handled communications with pharmacies, nurses, and doctors to ensure that residents were contacted about medical necessities. Ensured that medical records were in order and that documents were completed and signed. Ordered administrative supplies and took phone messages for the office.

EDUCATION

1991

High School Diploma, Mount Dora High School

2011-2014

College, Lake Sumter Community College

Courses

Medical

Basic Health Information Technology

Medical Terminology

Medical Office Management

Medicolegal Aspects of Records

Foundations of Health Information Management

Concepts of Disease

Electronic Health Records and Informatics

Healthcare Informatics

Nutrition with Diet Therapy

E-Health Projects in Medical Practice

Computer

Keyboarding and Document Formatting

Microsoft Windows

Microsoft Office

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