Customer Service Sales

FazluRehman

ADDRESS:Near Iranian Consulate

street no,25 villa no,07 Dubai

Contact Number:+971*********

Origin Number: +919*********

Email:*********@*****.***

OBJECTIVE

To obtain a challenging position that will allow me to expand my skills and increase my knowledge

AREAS OF EXPERTISE

Client relationship

Highly motivated

Safety & Compliance

Total customer satisfaction

Good communication

Ability to focus

Effectively working across multiple disciplines in a large organization

Gym trainer

(Planet Health club) pune india (July 2014 TO August 2015)

Responsibilities

Present a professional appearance and attitude at all times,

Demonstrated the use of Gym equipments to the clients

Maintain an excellent standard of customer service.

Ensure health and safety is to highest standard and that client are advised on the effective

And safe use of all equipment.

Giving a varied, fun, safe and beneficial fitness programme to all client of varying ability

According to gym standard and procedures .

Sales Assistant (Levi’s®& Dockers)

Al Madani Group of Companies L.L.C., Dubai, UAE (March 2012 – March 2014)

Responsibilities

Achieving volume and value targets through sales

Greeting customers in a polite manner and attending to their needs Help store supervisor to achieve targets.

Ensure store remains neat and tidy always.

Follow up on stock re-filling and fresh stock in the shelves.

Ensure products availability and visibility in the outlet

Focus on customer database, specification and executing jobs to total customer satisfaction

Ensure reputation and key position of the product company are emphasized and feedback from customers are recognized and acted upon

Preparing daily sales report, Handling cash/ Bank requirements of shop

TRAINING & SKILLS

Certificate course in ABS fitness club.

Certificate course in Office automation from Sublime Computer

Certificate course in Desktop publishing (D.T.P)

Languages - English, Hindi, Urdu, Arabic (basic)

Levis Denim leadership online training

Levis & Dockers 7 step selling Training

OTHER SKILLS AND COMPETENCIES

The enclosed resume reflects my communication skills and customer services achievements at front desk positions that I held in the past. I had been working with Core Fitness Techniques for one years. There, I gained familiarity with the client registration processes, cash management and security needs of a gym. My ability to deliver quality customer services resulted in a very positive feedback from clients. Besides front desk duties, I can also act as a substitute gym trainer because I am well versed with most work-out techniques myself.

I can take individual exercise programmes to help people (clients) to improve their health and fitness. an outgoing and friendly personality I have the ability to motivate and inspire people, able to clearly and concisely explain complex muscle groups in order for the client to best understand what each exercise achieves, I have good fitness level.

EDUCATIONAL QUALIFICATION

Secondary school leaving certificate, India

Higher secondary school certificate, India

PERSONAL DETAILS

Date of Birth : 18-03-1983

Marital status : Single

Driving Licence : UAE Driving Licence

Nationality : Indian

Religion : Islam

Visa status : Tourist visa valid till,

20th Dec 2016

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