IVETTE DELGADO

**** ****** ***** ***** *******, FL 33594

813-***-****

acwpg6@r.postjobfree.com

_

HR Professional with more than ten years experience. Expertise in Benefits Administration,

Family Medical Leave Act, Recruiting, Onboarding, Employee Relations and Payroll.

Outstanding Management, Administrative and Teambuilding skills. Fluent in English and Spanish,

Multitask Oriented, Dependable and dedicated.

PROFESSIONAL EXPERIENCE:

Doosan Hydro Technology, LLC Human Resources Generalist

April 2016 Present

Administration of all benefits, claims resolution, review and reconciliation of invoices for payment.

Coordinate Annual Open Enrollment Meetings. Serve as primary contact and resource for broker, third party

administrators and staff. Enter and maintain employee benefits information in Vendor online systems.

Responsible for the recruitment effort for all exempt, non-exempt personnel and temporary employees.

Process all background screenings and prepare for onboarding all new hires. Administer and facilitate all new

hire orientation. Prepare and maintain HR SOPs, policies and procedures manual. Counsel employees on

various issues adhering to company policies/practices, wage and hour laws, state and federal laws. Maintain

personnel, medical, and training files.

JSA Healthcare Corporation Human Resources Generalist II

August 2014 April 2016

Managed all aspects of the administration, tracking and reporting of all leave programs. Developed, interpret

and administered leave policies within the framework of applicable federal/state regulations and company

policy. Ensured compliance on all medical, personal, military and workers' comp leaves. Function as subject

matter expert on leaves, working in alignment with HR leadership around leave policy and administration.

Educate staff members and managers on policies, appropriate leave processes and procedures, current

regulations, upcoming changes, etc. Act as liaison between the employee, manager, payroll, employee

relations and third party business partner. Provide leave statistical and trend data. Assist HR leadership and

managers with complex leave issues involving ADA, FMLA and other leave types. Assisted in the

coordination and execution of corporate new hire orientation. Facilitate employee meetings on or off site for

newly acquired centers.

Tampa Media Group, LLC (dba The Tampa Tribune) Human Resources Generalist

May 2013 - December 2013

Primary point of contact for staffing and recruiting; job postings, applicant tracking and offer letters.

Coordinated with hiring managers to assist with all recruitment and ensure that all vacancies are filled on a

timely basis. Attend job fairs for recruitment of open vacancies. Process all background screenings.

Administered and conducted all new hire orientation weekly and benefits administration. Assist with the

resolution of all benefits issues. Processed all new hires in ADP. Assisted employees with payroll related

issues. Coach and counsel employees and managers in addressing and solving employee relations issues.

Reconcile all benefits billing and prepare for business office to process payment to all vendors. Coordinated a

successful a Health and Wellness Fair to educate employees in preparation of Open Enrollment.

Jacobs Technology, Inc., Tampa, FL Promoted to Human Resources Generalist

November 2011 May 2013

Provided Human Resource support to more than 500 employees on four unique federal contracts.

Organized, conducted and administered all on-boarding, orientation and training of all new hires. Responsible

for all benefits administration including medical, dental, life, 401K, tuition reimbursement and profit sharing.

Coordinated annual open enrollment focusing on continuous improvement year over year. Managed recruiting

process by creating requisitions, sourcing, attending job fairs and identifying qualified candidates. Administered

and maintain company policies and procedures in compliance with company ISO 9001 standards. Managed

employee relations issues in coordination with corporate HR and legal counsel. Lead training sessions to

educate employees and supervisors on company policies and applicable state and federal laws. Maintains

electronic databases of employee records through PeopleSoft as well as hard-copy personnel files to ensure

compliance with all OFCCP and Sarbanes-Oxley requirements. Coordinated the out-processing of separating

employees. Interact with senior-level managers and executives on a daily basis. Primary point of contact for

employees traveling overseas and maintained required documentation and tracking travel dates.

March 2010 October 2011 Human Resources Assistant/Coordinator

Provided administrative support to 3 HR Generalists and HR Manager. Initial point of contact for employee

questions on company policy, payroll, benefits, practices and procedures and employee relations issues.

Maintained employment files and entered new hire data in PeopleSoft. Conducted new hire orientation,

facilitated open enrollment process, provided payroll and benefits support. Assisted with leaves of absence,

workers compensation, onboarding and separation processes. Handled unemployment claims and served as

company representative in unemployment hearings. Maintained bulletin boards and coordinated special

events.

The Mentor Network, Tampa, FL Human Resources Assistant/WC Administrator

May 2007- March 2010

Primary point of contact for 1,200 employees on Workers Compensation issues in multiple locations in the

states of Florida and West Virginia. Coordinated with managers, employees, insurance adjusters, and

attorneys on all workers compensation claims. Developed Access database to track Work Comp cases from

initial report of injury to Maximum Medical Improvement (MMI) date; enables quicker identification of

malingering employees and more comprehensive case management data. Advised managers on return to

work programs and limited duty options for injured employees. Assisted with the day-to-day operations of

Human Resources Department. Assisted HR Manager with rewrite of 45 job descriptions, ensuring

appropriate FLSA classification and comprehensive description of duties. Coordinated and tracked

employees personal and FMLA leaves; sent required FMLA letters. Assisted employees in resolution of

Payroll and Benefits issues.

EDUCATION AND SKILLS

PHR Certification Course

Our Lady of Perpetual Help Business School, New York, New York

Business Courses Diploma Awarded

Second in Graduating Class of 67 Students

Software Skills: MS Word, Excel, Outlook, WorkDay, ADP, and PeopleSoft, People-Net.

Core HR/Administrative Functional Proficiencies:

~Workers Compensation ~Customer Service

~Database Management ~Employee Relations/Confidentiality

~FMLA ~Building Relationships

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