Customer Service Sales

Anthony (Tony) Hicks

***** *********** *****

Moorpark, CA 93021

805-***-**** 805-***-**** (mobile)

*****************@*****.***

Professional Qualifications

I will use leadership, strategic and tactical planning, organization, and analytical and problem-solving skills to exceed goals.

I will build strong relationships with customers and staff through personal contact and follow-up.

I can create and maintain a sales and marketing infrastructure using a program of recruiting, training, and retention of team members.

I can design marketing programs to launch new product lines and grow sales.

I will act with integrity and maintain confidentiality in our company’s interest.

Experience

Paraeducator

Moorpark Unified School District – Moorpark, CA 2016 – Present

2012 – 2013

Assist teachers in classrooms to provide one-on-one support for special needs students.

Math Instructor/Business Development

Mathnasium – Thousand Oaks, CA 2015 – Present

Tutor math for elementary grade students

Generate leads to increase enrollment (using Sales Force)

Present Mathnasium program to parents.

Regional Sales Manager

In-Stream Video Ads – Mooresville, NC 2010 – 2012

Developed strategic marketing plan introducing ISVA to prospects.

Grew business with existing and accounts to exceed sales quotas.

Recruited, trained, and managed sales representatives.

Anthony (Tony) Hicks

805-***-**** 805-***-**** (mobile)

Vice President, Sales and Marketing

BOSS Audio Systems - Oxnard, CA 1994 – 2009

Increased revenue from $4 million to $60 million.

Created a sales and marketing infrastructure for domestic and international (cross-cultural) markets for an automotive consumer electronics manufacturing company.

Handled all Human Resources functions: recruiting, hiring, and training of sales, marketing, customer service, and technical support staff members.

Developed Planet Audio, a profitable spin-off company to address a sales channel different from BOSS.

Project Manager for multiple product development and marketing/sales support projects.

Landed major retail accounts including Costco, Amazon, AutoZone, and Crutchfield.

Researched market data for product planning and quality assurance.

Initiated CRM system (Goldmine) and trained staff to use it.

Managed total department P&L meeting all budget goals.

National Sales Manager

Sound Quest - North Chicago, IL 1992 – 1994

Doubled revenue in each of my two years with the company.

Built the Sound Quest brand name into a recognized entity in the mobile electronics industry.

Built a motivated network of outside sales reps capable of positioning and growing Sound Quest with key retail and wholesale accounts.

Managed total department P&L meeting all budget goals.

Education

Bachelor of Arts Criminal Justice

University of Illinois at Chicago - Chicago, IL

Computer Specialist: MS Word, MS Excel, PowerPoint

Simi Valley Adult School and Career Institute – Simi Valley, CA

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