Administrative Cover Letter

Yajaira Maldonado

*** ***** ******

Jersey City, New Jersey 07305

201-***-****

**********@***.***

SKILLS

Customer Service, Multitasking, Bi-lingual English/Spanish, Organization skills,

Interpersonal skills, Time management skills, Perform in high pressure situations skills

QUALIFICATIONS

Medi-soft, Electronic Health Record Software, Word Microsoft Word, Excel,

Outlook, Scanning, PowerPoint, ICD10_CPT coding, BLS Certified

PROFESSIONAL EXPERIENCE

Sep 2010 – Present Client Coordinator

Vascular Access Center (Full time) – West Orange, New Jersey

•Provide data entry into the electronic medical record

•Patient scheduling

•Medical Billing

•General support of the unit

•Verified provider network eligibility

•Obtain pre-authorization and precertification for additional procedures

•Vital Signs

•Request authorization from private insurances

•Lab work

•Assist patients to the treating area

•Patient procedures follow up calls

•Hand hygiene monthly logs

•Transportation arrangements

•Daily patient visit log

•Order Office supplies

•Cash/Transfer weekly log

May 2013 – Present Safety Service

MetLife Stadium (Part time/Seasonal) – East Rutherford, New Jersey

• Responsible to ensure the safety of all participants: guest, staff, and VIP's)

• Crisis/Emergency evacuation/Crowd Management

• Problem solver

• Work directly with the public

• Management of Aggressive Behavior

• ID access

• Metal detectors and wanding

• Concierge

Apr 2006 – Sep 2013 Receptionist

SportsCare of America – Union City & Jersey City, New Jersey

• Schedule appointments

• Verify patients in & out of network benefits

• Pre certification for Physical Therapy

• Assist patients to the treating area

• Billing Sheets preparation for the Therapists

• Responsible for collecting copayments

• Confirmation of appointments

• Managed patient file and updated charts

EDUCATION

Sep 2012 – Sep 2014 University of Phoenix, Jersey City, New Jersey

Bachelor of Science in Health Administration Concentration Management

Sep 2009 – May 2011 Hudson County Community College, Jersey City, New Jersey

Associate of Liberal Arts General

Sep 2002 – May 2003 Harrison Career Institute, Jersey City, New Jersey

Diploma in Medical Assistant

Honor Society & Valedictorian

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