LATOIYA BOLTON
**** ******** *****, *******, ** *0034 H: 404-***-**** C: 404-***-**** ***********@*****.*** Experienced Housekeeper/Room Attendant possessing comprehensive background in hospitality and desires a role at an upscale hotel. Courteous service professional with a strong dedication to growing and exceeding expectations of both the employer and customer.
Service-oriented
Hospitality background
Five-star hotel experience
Computer knowledge
Diligent
Attention to Detail
Highly Motivated and consistent positive
attitude
team player
punctual
people builder
Resort experience
Microsoft Word
Microsoft Excel
45 wpm
Room Attendant, 12/2015 to 06/2016
Westin Peachtree Plaza Hotel – 210 Peachtree St. NW, Atlanta Ga 30303 Collaborated with maintenance, engineers and housekeeping to refurbish each room in the hotel. Resolved service-related problems in a timely manner. Detail-clean each room that was assigned to me during the week. Professional House Cleaner, 06/2014 to 04/2015
The Cleaning Authority – 3550 Clarkston Industrial Blvd. Clarkston Ga 30021 To General/ Detail Clean each Home, office or Loft assigned to for the day. We were expected to exceed each clients expectations with outstanding customer service and to perform each task exceptionally and in a timely manner.
High School Diploma: 2004
Booker T. Washington High - 45 Whitehouse Dr. Atlanta Ga 30314 Promoted to Project Management Housekeeping after just 6 months with the hotel. Awarded the Highest Inspection Scores Title 2 months in a row within 6 months. Received excellent feed back from guests and recommended personally to service guests. My hobbies include reading, raising and caring for children, skating, meeting new people and building relationships, cooking with new recipes, experimenting with "Do It Yourself" Projects and a strong passion for Dance.
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
EDUCATION
ACCOMPLISHMENTS
HOBBIES