Customer Service Management

CURRICULUM-VITAE

AAHIL SALMAN

RZ ** BLOCK A

NIHAL VIHAR

NEW DELHI-110041

CONTACT NO: 991*******, 783-***-****

EMAIL: ***********@*****.***

EDUCATIONAL QUALIFICATIONS:

Matriculation from UP BOARD, Uttar Pradesh.

Senior Secondary from UP BOARD, Uttar Pradesh.

Bachelor of Arts (1st Year) from Veer Bahadur Singh Purvanchal University Jaunpur.

TECHNICAL QUALIFICATION:

One year diploma in Hospitality management, Travel management Aviation from Frankfinn Institute of Air Hostess Training New Delhi.

Diploma in Basic & MS Office Computer Course

Diploma in DTP (Photoshop & Corel )

SKILLS:

Typing: 30-35 word per minute

Software: Microsoft Word, Excel, Outlook, Power Point.

Good written and spoken English.

Knowledge of Windows and Software Installation

Knowledge of Internet Router Setting

Knowledge of Internet surfing

SUMMARY OF QUALIFICATIONS:

A keen and fast learner.

More than 5 years of experience in the relevant field.

Remarkable ability to communicate effectively, both orally and in writing

Immense ability to schedule appointments and maintain calendars.

Good knowledge of all kinds of administrative work.

Good knowledge of handle to customers

Ability to work in group

Ability to communicate with labours for finish work on time

EXPERIENCE:

1.PIZZA HUT Call Center

Customer Service Executive (Dec 2010– Jan 2012)

Pizza Order take From Customer

Send Order to Outlet for Customer Pizza

Complaint About Pizza

Handle to Customer

2.HASAN TRAVEL AGENCY AND WESTERN UNIOUN MONEY TRANSFER

Travel Executive (Feb’ 2012 to July 2014)

Book Air Ticket

Book Indian Railways Ticket

Fill Form of Customer Details as require Indian Railways

Book Vehicle (BOLERO, INDICA, SWIFT, etc)

Payment Lock Online On Western Union

Fill Form of Customer Details as require in Western Union

3.ANNASBAN GROUP OF COMPNY SAUDI ARABIA

Maintenance Supervisor (July 2014 to May 2016)

Handle labours

Attendance of all labours

Maintained cleaning and damage things

Arrange vehicle for labours both side

Make Salary and Identity Card issue complaint

PERSONAL DETAILS:

Date of Birth: 12th February, 1990

Gender: Male

Languages Known: English & Hindi

Marital Status: Single

Hobbies: Listening Music, Playing Games

Date: (AAHIL SALMAN)

Place: New Delhi

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