Customer Service Administrative Assistant

Iwona K. Mesa Rivas

**** ***** **** ***. ***, Metairie, Louisiana, 70001 *******@*******.***

(786) 318 – 7812

Professional Skills and Qualifications

• Prepared a variety of documents including schedule management, invoices and reports.

• Dealt with a high volume of customers on a daily basis while maintaining a professional, customer service oriented manner at all times.

• Provided information and estimations on products and services.

• Outstanding ability to multi-task and establish priorities.

• Exceptional organizational skills and attention to detail.

• Flexible and responsible self-starter with leadership characteristics.

• Willing to try new things and interested in improving efficiency on assigned tasks.

Employment History

Nov/2013 – Present: Administrative Assistant, On The Spot Solutions, New Orleans, LA

Feb/2012 – Oct/2013: Assistant Manager, Steps for Learning Preschool Center, Hialeah, FL Oct/2011 – Feb/2012: Sales Associate, Marshalls Store, Miami, FL

Sept/2010 – Jun/2012: Receptionist/Events Coordinator, Caguayo Foundation, Stgo de Cuba, Cuba Jul/2007 – Jul/2010: Professor, Higher Institute of Physical Culture, Stgo de Cuba, Cuba

Education

Apr/2014 – Jul/2014: Adult Education Program, Catholic Charities Archdiocese of New Orleans, New Orleans, LA

Jan/2012 – Sep/2012: Adult Education Program, Miami Dade College, Miami, FL

Sept/2001 – Jun/2007: Physical Culture Education Bachelor’s Degree, Higher Institute of Physical Culture, Stgo.

References available upon request

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