CARMENCAMACHO
SENIOR PROJECT MANAGER
******.***********@*****.*** 646-***-**** BROOKLYN, NY
EXECUTIVE PROFI LE
An accomplished professional with a proven reputation for effectively managing key business operations. Develops and implements innovative strategies for highly reactive sales, marketing, and business development initiatives. Succeeds in leadership roles and team building, employs smart negotiation skills, and contributes a goal-oriented project management. EXPERTISE
Sales and Marketing
Business Development
Negotiation
Financial Management
Industry Best Practices
Problem Solving
Relationship Management
Team Building
Program Development
ACHIEVEMENT ANALYSIS
Targeted and negotiated international licensing agreements totaling an average of $500k annually
Strategically attained 30% diverse staff through organizational design, talent planning, diversity strategy, employee relations, policy application, and individual coaching
Managed the entire office relocation of ESPN The Magazine from New York, NY to Bristol, CT
Initiated annual savings of $500k by minimizing bi-monthly product of ESPN The Magazine by 45 pages CAREER HISTORY
ESPN DIGITAL & PRINT MEDIA / 2004 - 2016
DIRECTOR OF BUSINESS OPERATIONS / 2011 - 2016
Key Achievements
Collaborated with strategic partners – Editor-in-Chief, Executive Producer, Managing Director – in the development of objectives and long-term plans, and administration of troubleshooting
Cultivated productive relationships with magazine’s foreign language editions: Brazil, Colombia, Mexico, and US
Supported magazine’s infrastructure and relationships with HR, Legal, Finance, Facilities, and other units ASSOCIATE DIRECTOR OF BUS. DEVELOPMENT, ENTERPRISE AND CONTENT DEVELOPMENT / 2007 - 2011 Key Achievements
Drove 3% increase in international market share (Puerto Rico, Mexico, and Brazil) through international licensing
Launched Performance Connections Evaluation Program to improve staff development; increased reporting compliance by 75% and achieved 100% of individual promotion goal
Increased savings by $500k/year; coordinated with EIC and financial analysts to determine cost cutting opportunities
Strategically oversaw daily business ops with leadership to optimize service and grow client base SENIOR MANAGER OF BUSINESS OPERATIONS / 2005 - 2007 Key Achievements
Complied with and enforced system procedures to streamline user experience and cross-departmental interaction
Spearheaded decentralized Accounts Payable unit: defined scope, formalized local processes and procedures, and recruited, hired, and trained 3 full-time AP professionals; yielded significant improvement to vendor satisfaction
Multiplied collaborative projects by 30% by leveraging available platforms to expand inter-company partnerships
Led the implementation of publishing training platform, resulting in corporate relationship with Stanford University
Organized activities for 50 staff members to communicate vision and direction for business operation initiatives
Managed performance planning, review process, merit awards, and promotions for 200-member magazine group BUSINESS OPERATIONS CONSULTANT / 2004 - 2005
Developed customized training program in support of SAP-based billing system launch
Liaised between corporate (Bristol, CT and New York, NY) and parent company, Disney (Orlando, FL) EQUISERVE, JERSEY CITY, NJ / 1999 - 2003
DIRECTOR OF CORPORATE BANK LIAISON, FIRST CHICAGO TRUST DIVISION / 2001 - 2003 Key Achievements
Secured additional $800k in revenue through identification and communication of capabilities of major corporate shareholder service provider among banking clients
Generated $4.5MM in combined new and retained revenue through effective CRM
Overhauled communication and review process flow between Sales, Account Management, and Client Management to deliver seamless transition from EquiServe to Citibank DIRECTOR OF CLIENT ADMINISTRATION / 1999 - 2001
Key Achievements
Increased aggregate fee income by $2MM through initiation of dynamic business review process
Skyrocketed client satisfaction scores by 40% through new professional development training for staff of 50 PREVIOUS POSTS HELD
DIRECTOR OF MARKETING, ANNE MCBRIDE COMPANY, INC., NEW YORK, NY / 1994 - 1998 Key Achievements
Expanded portfolio from 3 to 65 companies for investor relations firm
Increased new business revenue by $4MM
Boosted clients’ market visibility by 75% by reviewing analyst coverage, shareholder interest, and stock valuations ACCOUNT MANAGER, ISSUER SERVICES, CITIBANK, NA, NEW YORK, NY / 1992 - 1994 Key Achievement
Generated $7MM in aggregate fee income with the introduction of 35 new accounts PROGRAM COORDINATOR, THE BANK OF NEW YORK, NY / 1989 - 1991 Key Achievements
Initiated the generation of $5MM in aggregate fee income by structuring ADR/IDR programs worth $1.5B
Launched multiple products in new Latin American market alongside VP of Marketing EDUCATION AND PROFESSIONAL DEVELOPMENT
PROJECT MANAGEMENT CERTIFICATE – AMERICAN MANAGEMENT ASSOCIATION BUSINESS MANAGEMENT – BROOKLYN COLLEGE, NEW YORK
LEADERSHIP SEMINAR, PUBLISHING COURSES FOR PROFESSIONALS – NAMIC PROFESSIONAL AFFILIATIONS
National Association for Multi-Ethnicity in Communications, Member National Association of Black Journalists, Member
National Association of Hispanic Journalists, Member Junior League of Brooklyn, Community Council Vice President LANGUAGE
English – Native
Spanish – Professional working proficiency