Administrative Assistant

Samantha J. Bienz

*** *********** *****

Fredericksburg, Virginia 22405

Phone: 540-***-**** E-Mail: ******@***.***

Objective

Seeking an entry-level position where my education in business administration, communications, accounting, analysis, research methods, and my experience with customer service and computer skills can be utilized. Experience

Delivery Driver – Jimmy Johns, Fredericksburg, Virginia August 2014 - Present

• Focused on delivering food to customers quickly and efficiently while maintaining a professional demeanor.

• Basic cashier duties- processing transactions, counting and balancing out tils and the safe, working cashier reports, and training new cashiers

Cashier – Santa Fe Carwash, Fredericksburg, Virginia April 2014 – July 2014

• Responsible for expediting customers through the store’s registers, ensuring the efficient operation of front-end operations

• Handled cashier and maintenance duties as needed

• Provided new employee training

Cashier/Beverage Cart Operator - Cameron Hills Golf Links, King George, Virginia April 2011 – July 2011

• Booked events for both groups and individuals

• Served food and beverages

• Basic cashier duties

Assistant Manager – Dominos Pizza, Fredericksburg, Virginia May 2010 – November 2010

• Provided employee job training

• Managed store inventory

• Managed a team to include customer service representatives and delivery drivers

• Customer relations

• Basic cashier duties

Delivery Driver – Papa Johns Pizza, Fredericksburg, Virginia August 2009 – March 2010

• Customer service

• Pizza making and cooking

• Delivery driver – I was the main delivery driver responsible for day shift deliveries, morning shift deliveries, and was an on-call driver

• Basic cashier duties

Education

B.S. Management and Leadership – Bluefield College, GPA 3.01 May 2016 Coursework included: Learning and Research Skills, Management and Finance, Introduction to Leadership, Human Resource Management, Foundations of Management, Business Communication, Business Research Methods, Organizational Behavior, Contemporary Leadership, Leadership and Change Management, Quality Assurance Management, Personal Leadership Strategies, Mathematics of Finance, Abnormal Psychology, Management Information Systems and Ethics A. A. & S. General Studies - Germanna Community College December 2012 Coursework included: Information Technology, Pre-Calculus, Statistics, Speech Communications, Accounting, Psychology and Sociology.

Skills

Computer Operating Systems: Microsoft Windows XP, 7 and 8; and Macintosh OS-X Microsoft Applications: Word, Excel, PowerPoint, Access, Outlook and SharePoint Conflict Resolution

Customer Service

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