Import Traffic Manager

RICHARD SEIDMAN

*** ******* ******, *******, ** *7030, H: 201-***-****, M: 973-***-****

*******.*******@*****.***

Profile: Dynamic, creative, self-starter with 15+ years of experience in import, export & domestic freight management, including customs brokerage involving order fulfillment, warehousing & distribution. Responsible for maintaining multi-million dollar accounts, handling commodities production planning, manufacturing and distribution. Key account team and customer service expert, successful in identifying growth opportunities.

KEY SKILLS

Steam Ship Line contract/ freight forwarding, bid price negotiation

Experience working with 3PL vendors and domestic truck brokers

Logistics and vendor performance analysis

U.S. Customs compliance

Knowledge of Microsoft Office Suite with experience in reporting to senior management

Project Management

Warehouse inventory and distribution operations

Management of Team Members

Multi shipper origin consolidation

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

2014- Present

Elfa International, Inc. LLC, New York, NY: Import Traffic Manager

Conducts import operations on a daily basis to ensure cost effective and efficient movement of goods.

Works directly with our warehouse on inventory management and distribution to our clients.

Coordinates shipments from China to South and Central Americas, The Dominican Republic and the Caribbean.

Creates insurance certificates as required with agency report preparation and freight claim settlements.

Handles Letters of Credit and Wire Transfers for the payment of goods.

Manages purchase orders through our freight forwarders.

Works with CFO on month-end reconciliations for proper invoicing to our customers.

2009- 2014

Blue Cargo/Laufer Group International, Jamaica, NY: Global Logistics Operations Specialist and Account Executive

Worked with Branch Manager on customer S.O.P. along with pro-active response for specific logistics needs.

Communicated on a daily basis with overseas offices to make sure rates were received, shipments released and issues were solved in a timely fashion.

Concentrated on client retention / problem resolution programs for 30 clients.

Generated revenue along with customer cost savings.

Worked as a liaison between importers and their shippers on order fulfillment.

Managed CRMX customer database.

2006- 2009

Stanley CSS-Sonitrol Corporation, E. Rutherford, NJ: Account Manager

Worked as a liaison between Operations, Sales, Accounting and Service to insure total customer satisfaction.

Conducted daily cold calls, on site customer care calls and product training visits.

Presented to customers for contract renewals in regard the up-sell process.

Utilized different resources to produce target sales leads.

Responsible for managing up to date paperwork for management review.

Richard Seidman – Page 2 – 201-***-****

2005- 2006

AGI Logistics, Jamaica, NY: Logistics Operations Specialist and Account Executive

Worked proactively with operations to streamline supply chain processes for clients.

Designed customer retention / problem resolution programs for 20 clients.

Responsible for profit/loss analysis and making standard operating procedure adjustments to maintain positive revenue.

Participated in weekly sales meetings with upper level management, operations and product managers.

Averaged 50 cold calls per day and 10 physical customer visits per week by use of self obtained source books.

2003- 2004

Biddle Sawyer Corporation, New York, NY: Import/Export Coordinator

Managed the international flow of $10 million in chemical and pharmaceutical commodities while achieving a client retention rate of 95%.

Strategic planning and troubleshooting of major client shipments to ensure deadlines, profits and retention.

Profit and loss analysis in the areas of import/export operations (including customs and duty), domestic distribution, and all carrier rates.

Audited and approved all associated import/export and domestic budgets.

2001- 2003

Datascope Corporation, Mahwah, NJ: Export Logistics Specialist

Partnered with planners, customer service representatives and account executives to achieve client retention and new sales in excess of $50 million.

Negotiated freight forwarding contracts and reduced trucking costs by 15%.

Managed a $550 million annual order fulfillment budget.

Managed warranty exchange process.

Prepared sales quotes for our international vendors/customers on specific product requests.

Performed daily export operations to support international distributors and customers.

1999- 2001

Cosmetech Mably International Inc., New York, NY: Import Traffic Manager.

Logistics manager and strategist for all imported/exported cosmetic packaging and promotional items.

Negotiated contracts with steamship line companies in order to keep freight forwarding budgets in line.

Cultivated relationship with Unilever expanding business by 30%.

Key member of sales team that closed $3 million in business for Estee Lauder’s holiday blockbuster promotion.

EDUCATION/PROFESSIONAL EXPERIENCE:

Long Island University- Brookville, NY.

B.S. in Management

CONTINUING EDUCATION:

World Trade Institute of Pace University - New York, NY

Certificate in Introduction to World Trade

Certificate in Import Regulations and Documentation

Certificate in Customs Entry Preparation Workshop

Certificate in Customs House License Preparation Workshop

DESIGNATIONS/CERTIFICATIONS:

IATA/Dangerous Goods Shipping

NY Cares Team Leader Training

West Side 1 Condo Association President

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