Medical High School
Resume:
Keyna Darling
Prudenville, Michigan 48651
989-***-**** **********@*****.***
Professional Profile
I have 14 years of experience, specifically in the area of Medical Reception and Medical Record Keeping. I am a self-starter and self-motivated individual who is used to working in a fast-paced environment. I have the ability to multi-task and learn new things quickly and humbly.
Relevant Experience
•Served as a key member of an interdisciplinary healthcare team for a busy medical practice
•Verified insurance for patients which included the tracking of Medicare
•General knowledge of HIPAA, CLIA and OSHA regulations
•Records custodian in charge of the filing of all patient medical records
Education
Kirtland Community College Roscommon, MI
•AA Degree Program/Business Administration
Grayling High School Grayling, MI
•High School Diploma/College Prep
Career Progression
Heartland Hospice 2015-2016
Team Coordinator
Entered Doctors orders in computer
Filed charts
Entered admissions and deaths in computer system
Answered phone calls and directed to appropriate personal
Was coordinator for nursing staff and cna’s
Faxed to other offices as needed for Doctors signatures
Helped in preparing for IDT meetings with Doctor
Saint Thomas Outpatient Neurosurgical Center (An Extension of Howell Allen Brain and Spine Specialists) Nashville, TN 2014 - 2015
Medical Records Custodian
•Prepared patient charts
•Scanned records into Mysis electronic medical system
•Prepared medical records for patients and attorneys
•Purged outdated patient charts from the filing system
•Provided excellent and caring service to patients
•Verified charts for completeness with physicians
•Filled in for medical receptionists answering phones, greeting patients and sorting mail
Tennessee Woman’s Center Nashville, TN 2014
Medical Receptionist (Temporary Position)
•Scheduled patient appointments
•Answered telephones and directed calls to the correct department
•Kept patient files up-to-date
•Proficient in Medic and Greenway Software
Collins Elementary School--Houghton Lake, MI 2013
Teacher’s Assistant**
•Tutored second graders in order to enhance and improve their reading and mathematical skills
**(This was a work-study job offered through Kirtland Community College while I attended school there.)
EnterAktion Studios Santa Monica, CA 2008 - 2012
Staff Writer (Self Employment)
•Commissioned to write and sing music for animated children’s film entitled “Dwegons and Leprechauns”
Primary Care Practice West Branch, MI 2002 - 2011
Medical Receptionist/Records Custodian
•Served as a key member of an interdisciplinary healthcare team for a busy family medical practice
•Assisted seven MDs, as well as PA and RN teams in smooth daily functioning of the office. Traveled to 9 medical offices covering 187 miles delivering medical documents
•Assisted in the implementation of the practices, quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations
•Improved patient care/satisfaction
•Reacted calmly and effectively in emergency situations and added a personal caring touch that immediately put patients at ease
•Records custodian in care of patient medical records
•Made daily deposits
Specialized Pharmacy West Branch, MI 2001 - 2002
Intake Operator
•Verified insurance for patients
•Logged and tracked Medicare payment information
•Liaison between insurance companies, family members and patients
•Posted sensitive patient information into the computer
•Flagged and prioritized phone calls from family members regarding patient care in nursing homes
Higgins Lake Family Dental Higgins Lake, MI 2000 - 2001
Dental Assistant
•Assisted doctor with patient care
•Removed brackets from braces
•Sterilized dental instruments
McKesson Grayling, MI 1999 - 2000
Pharmaceutical Delivery Driver
•Delivered medical drugs to city hospitals and pharmacies
Family Eye Care Roscommon, MI 1998 - 1999
Eye Technician
•Fitted eyewear properly for patients
•Assisted customers and filed paperwork
•Fielded phone calls and logged payment information into the database
Technical Knowledge/Office Skills
•Word
•Excel
•Access
•Greenway
•Medic
•Mysis
•Copy Machine
•Fax Machine
•Document Scanner
•Filing
•Answering Phone
•Scheduling
•Medical Records
Professional References
Dr. John Culclasure
St. Thomas Outpatient Neurosurgical Center
4230 Harding Pike
Medical Plaza East, Ste. 901
Nashville, TN 37205
Dr. Theodore Bash
Primary Care Practice
2331 Progress Street, Ste. D
West Branch, MI 48661
Sandy Gulick, Teacher
Houghton Lake High School
6750 W. Pine Dr.
Roscommon, MI 48653
Cindee Miller, Government Contractor
5404 George Street
Adamstown, MD 21710
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