Data Entry Customer
Resume:
Candice Petry
*******.*****@*****.***
SUMMARY OF QUALIFICATIONS
Proven record of success in customer services, goal planning, and data entry
Reputation as a decisive team leader with excellent interaction skills
Outstanding ability to resolve conflict, improve morale, and enhance productive relationships among diverse associates
Demonstrated ability to understand, follow, and improve processes to ensure excellent outcomes for organizations excellent use of computer and software in performing all aspects of the job, from Internet based research to record and data entry and word processing software.
PROFESSIONAL EXPERIENCE/EMPLOYMENT HISTORY
North Freeway Hyundai
Houston, TX
2014-2016
Business Development Call Center Agent
Contacting and communicating with customers to identify needs
Build rapport with customers to build a base of referrals to establish a robust customer network.
Answer internet leads in a timely manner by phone or email
Reach store goals and produce a 1215% closing ratio on internet leads
Answer sales phone calls and set appointments for clients
Group 1 Automotive
Houston, TX
2012-2015
Customer Development Center Call Center Agent
Communicate and follow up with customers that contact the dealership through the internet. Demonstrates automobiles by explaining characteristics, capabilities,
And features Taking test drives comparing and contrasting competitive
models Explaining warranties and services.
Communicate and follow up with customers that contact the dealership through the internet.
Demonstrates automobiles by explaining characteristics, capabilities,
And features Taking test drives comparing and contrasting competitive
models Explaining warranties and services.
Homewood Suites
Woodlands, TX
2005-2012
Front Desk Agent
Checked guest in and out. Night auditor and closings done on all accounts.
Customer services to include general duties in the office, answering general customer questions and cash handling 2 transactions.
Ensuring proper credit is received, special requests are noted / fulfilled and accurate information is established.
Thoroughly complete all guest transactions.
Interact with other associates in a professional manner, assisting other departments with necessary information.
Answered the telephone in a professional manner and assist guests with any questions, directions to the property, and all general office duties. Established.
EDUCATION
San Jacinto Community College – 2years credited
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