Manager Sales

John Collard https://www.linkedin.com/in/john-collard-6164569

*******@***.*** 785-***-**** Longview, TX 75601

Business and Operations Improvement Leader

Accomplished Business and Operations Improvement Leader with over 25 years of solving critical business and operations related problems in multiple business sectors, including manufacturing and retail operations. Well versed in all aspects of business operations including budgets, staffing, hiring, employee development, production, safety, forecasting, and P&L. Strategic problem solver who analyzes problems from the front line then develops solutions keeping short-term and long-term business goals in the forefront of the solution. History of turning around underperforming operations, designing and implementing innovative work processes, that improve the bottom line.

Additional Strengths and Competencies

Big Box Retail Merchandising Inventory Management Sales Operations Pricing Purchasing

Loss Prevention Inventory Control Store Operations Forecasting Multi-channel Retail

Logistics P&L CPFR Income Statement Manufacturing Operations Productivity Process Improvement

Manufacturing Quality Employee Relations Performance Management Training and Development

Sourcing and Recruiting Coaching Customer Service Change Management

Career Overview

Process Manager RCM -- US Steel Tubular Products Inc. (2011 to 2016)

Managed the planner team for Reliability Centered Maintenance process to improve overall productivity, safety and output of a legacy manufacturing site.

Planned pipe and accessories for production targets, vacation planning for all personnel, revamped the system to eliminate in-lieu payments.

Key Achievements

Certified trainer for Life Cycle Engineering and effective Preventative Maintenance strategies.

Managed personnel training and safety programs -- completed 100% on time, generated corrective actions for poor performances.

Maintained records for vendor and API Audits.

Implemented new consumable items that saved 30-80% monthly.

Created the template that reduced OT in all departments in the plant.

Operations Manager -- US Steel (08/2011 to 01/2015)

Production Planning, Logistics and Operations improvement -- Managed the payroll system, set up vacation schedule for three groups, three shifts, and 24 hr. operations.

Key Achievements

Operation review -- 40% improvement in production.

Safety review -- awarded the longest days without an accident.

Logistics for operating products Tim Woods’s method applied.

Purchasing and product logistics -- set up Min Max system for all products.

General Manager (interim assignment) -- Gander Mountain (09/2010 to 04/2011)

Analyzed replenishment systems and made recommendations to turn around three under performing stores.

oReviewed the replenishment process in Wichita Kansas store.

oCompleted the inventory system changes in Sherman Texas Store.

oSet up the changes that resolved inventory issues in the Bryan Texas Store.

District Director of Operations -- Lowe's, Oklahoma City, OK (05/2000 to 07/2010)

Directed the district operations for St. Louis, East Texas/Western Louisiana, and Oklahoma City area markets.

oEnsured compliance with all corporate merchandising standards not limited to merchandise resets, zone recovery, freight flow, daily inventory replenishment, price integrity, promotional, and seasonal sets, merchandise displays, product literature, and housekeeping.

Implemented and oversaw personal development plans for 500 upper management positions in a 12-store district.

oSupported local store managers in achieving set goals and objectives.

Scheduled, trained, supervised, and mentored all assigned personnel.

Key Achievements

Implemented the Product Service Association that saved $1B in vendor service costs.

Exceeded year-over-year budgeted sales and margins for 12 stores in the district.

Achieved the number one rating out of 188 districts for monthly on-time performance through the introduction of the Execution Management System.

Additional Experience

Regional Manager -- HQ/Hechinger- Builders Square

Managed 14 stores in two regional areas.

Key Achievements

Implemented a central delivery system utilizing a closed store, as a distribution center of 1000 sku’s to support inventory the needs of active stores and reduced expenses for seven stores by 50%.

Lowered sales costs by 60% by implementing a centralized sales force management system.

Reduced administrative costs by 50% by implementing central sales office for an area store.

Franchise Manager of Operations -- Arby's Restaurant Group

Turned around the operations of four restaurants and three corporations and staved off bankruptcy.

Acquired and managed units from troubled franchisees 7 restaurants 3 companies.

Negotiated advertising buys, implemented corporate franchise requirements.

Executed bankruptcy proceedings for franchise owners.

Assistant Regional Manager -- KMart

Professional Development

Tim Woods Value Added Process

Six Sigma Methodologies

Database Software (Oracle, Oracle 10/12)

Quest, Times Payroll Systems DWG True View, Noetix, Citrix

Microsoft Office, Excel, PowerPoint, Access, Word

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