RANJITA KAUR OBHAN

Ph +91-986*-***-***

Email: acwol1@r.postjobfree.com

Summary

Seeking a Front office position where my excellent communication skills, computer knowledge and organizational abilities that will be helpful in contribute to the development of the organization with impressive performance. 5+ years of experience as a Front Office with proven track record of successfully manage projects and meeting deadlines systematically. Responsible for implement work processes to develop efficiency, manage organized events and functions and deal with clients at all levels. Responsible to resolve problems by problem- solving and decision making tactics.

Keys and Strengths

Outstanding communication and written skills.

Good presentation and organization skills.

Self-motivated and good motivator.

Good knowledge of clerical work.

Professionally trained.

Areas Of Expertise

F & B Services

House Keeping Training

Cashier

Tours & Travels Customer Service

Education Qualification

University name: Queen Margaret University

Location: Edinburgh

Bachelors of Arts in International Hospitality.

ITM College, Kharghar.

Date: 2007 - 2010

Secondary School name: Women’s College

Location: Assam

Date: 2005 – 2007

School Name: Holy Child School

Location: Assam

Date: 2005

Career History

Career History Current

Job Title Front Desk & Admin Executive

Employers name HR Block

Employment Date 15th February – till date

Duties:

Adept At Managing Administrative Activities Involving Purchase Of Equipment, Maintenance Of Procurement, Housekeeping, Safety, Security, Licence Renewals Etc.

Managing Repair, Maintenance & Replacement Of Office Equipment, Appliances, Furniture, Furnishings, Vehicles, Building Etc.

Purchasing, Implementation And Operations Of Security And Surveillance

Vendor Management- Oversee Acquisition, Installation And Commissioning Of Equipment That Are Required For The Facility – IT Systems, Air Conditioning Etc.

Monitor All Statutory Compliance Areas

Liaising with all Government Bodies

Asset Management

Event Management, Organizing Meetings, Conferences, Making Travel.

Arrangements And Hotel Reservations For Guests & Foreign Delegates.

Liaising And Coordinating With Various Departments Within The Corporate Office And All Branch Offices.

Upkeep Of Office Administrative Facilities And Ensure Availability Of Daily Miscellaneous Requirements To Provide Harmonious Work Culture To Employees.

Acting As Info-Hub For Providing Administration Related Information And Supervising Administrative Activities Like General Admin, Verification Of Stationery, Petty Cash, Courier, Florist, ousekeeping.

Specialization in Handling Back Office Operations, Inter-Office Correspondence, Confidential Mails, Quotations, Monthly Billing, Cheques.

To deal with vendors/service providers like suppliers, courier. Job Title Executive Admin HR & Front Desk

Employers name Royal line Resources Ltd

Employment Date 2nd January 2013–30th March 2015

Duties:

attending visitors

Handling calls

Maintaining the attendance software and Recruitments

Coordinating with candidates, Guest and their requirements

Short listing for interviews and training

Also handle payments of bills

Supervising pantry and housekeeping of the organization.

Attending visitors and inventory of vacancies, reservations and room assignments.

Keeping track of clients, payment dues and documentation. Register arriving guests and assign rooms.

Present statements of charges to departing guests and receive payment.

Compile and check daily record sheets, guest accounts, receipts and vouchers and, maintaining software attendance using computerized or manual systems.

Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints. Career History Previous

Job Title Front Desk & Admin

Employers name Zenzibu Hospitality

Employment date 14th June 2010 - 30th December 2012 Duties:

Accommodates guests of hotel by greeting

Performing guest transactions

Answering the telephone, operating necessary front office equipment

To ensure high-quality guest relation

Greet guests and welcome them into the restaurant.

Answer questions, address complaints and give suitable information

Answer all incoming calls and taking take away orders.

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward e-mails.

Monitor restaurant & office supplies stock and place orders when necessary

Keep updated records and files and maintain financial sheets with office & restaurant expenses and costs

Take up other duties as assigned (travel arrangements, appointment schedules etc.)

Also do hotel booking for the Executives & managers Hobbies

Reading literature and autobiography of famous leaders. Travelling and exploring

Listening music and participation in social services. Personal Particulars

Marital Status : Married

Date of Birth : 24th Nov 1986

Nationality : Indian

References

Available on request.

Contact this candidate