Sales Professional

Christian E. Alford

*** ********* ***** ****** ** 39532

Cell: 228-***-****

*************@*******.***

PROFESSIONAL PROFILE

College graduate with a Bachelor’s degree in Marketing with 10 years experience in customer service seeking a professional work environment utilizing acquired experience and education. A disciplined employee with a strong work ethic who exhibits strong organizational and communication skills. Adapts well to new work environments, embraces learning and exhibits leadership qualities.

WORK EXPERIENCE

Bartender Beau Rivage Casino-Eight75 Biloxi, MS July ’12 - Present

Built guest relations with our frequent players and repeat customers

Strive to always give our guest the best in “Beau Service”

Contributed to the reduction of overstocked inventory through suggestive selling of particular items

Executed our signature cocktails with accurate measurements and presentation

Tended the bar on par and usually exceeding company standards

Bartender Margaritaville Biloxi Biloxi, MS May ’12 – July ‘12

Part of the new casino’s opening team

Trained to learn all of their signature drinks and company policies

Handled transactions in a professional manner

Encouraged the guests to feel like they were in a vacation spot

Bartender Michael’s Nightclub. Gulfport, MS April ’08 – May ‘12

Forecasted future inventory needs from vendors based on previous period sales and upcoming events

Train new hires while demonstrating a strong work ethic, excellent people skills, and initiative.

Monitored employees actions and documented actions that were not in accordance with HR procedures

Delegated and verified shift-ending tasks

Encouraged strong work ethic and teamwork through positive reinforcement reducing turnover to create a stable workforce

Tend the bar in a swift fashion for high volume capacity

Bartender Beau Rivage Casino-Jia Biloxi, MS June ’07- Dec ‘07

Contributed to the reduction of overstocked inventory through suggestive selling of particular items

Prepared deposits and counted register daily

Increased clientele by establishing repeat customers through superior customer service

Welcomed the VIP card carrying members by greeting them with above and beyond service.

Barback/Bartender The Martini Spot Hattiesburg, MS July ’06 - June ‘07

Assisted the bar by anticipating a night of high volume in total sales.

Promoted to bartender within 2 months of showing a strong work ethic.

Creatively concoct special mixed drinks for the “Martini of the Day” daily.

Cash Handler GAP Inc., Gulfport, MS June ’04 - April ‘06

Count down the register drawers and close registers

Train future cashiers and sales associates

Responsible for writing down hourly projected goals and actual sales daily

Managed and supervised the cash handling at the end of the night

Supervise the front end of the store

COMPUTER PROFICIENCY

MS Office Word, Excel, Access, Power Point - Advanced

COMMUNICATION

Fluent in the Spanish language.

EDUCATION

University of Southern Mississippi Long Beach, MS Graduation-December ‘11

Major: Marketing

Mississippi Gulf Coast Community College Gulfport, MS ‘03-‘05

Contact this candidate