Customer Service Supply Chain

Heriberto Joel Tovar

***** ******* *****, *** *******, Texas, 78245

Cell: 210-***-****, E-Mail: ********@*****.***

Profile:

More than 25 years in Supply Chain Management – Warehouse Management, Material Logistics, Repair Management, Procurement and Inventory management, new personal system training.

25 years VVIP aviation experience in both fixed and rotary wing supply.

A life time ago I was in food as a fast food store manager with several companies to include “Jack In The Box”, “Carl’s Jr.”, “Round Table Pizza”, and over the years was able to own my own “Ed’s Pizza Corner”. It was working in food that gave me an education in inventory control and customer service.

US Army veteran.

Core Competencies:

Inventory Management

Repair Management

Customs Clearance

Procurement

Warehouse and Storage

Vendor Management

Maintenance Repair Origination inventory control

Professional Experience:

H.M. The Sultan’s Flight

Brunei International Airport

Bandar Seri Begawan BB2513

Negara, Brunei Darussalam

Feb 2006 till Present

Job Title: Logistics Controller

Job breaks in to 3 phases:

1.When at “Home Base” responsible for Supply/Logistics (Supply Chain womb to tomb) for 3 fixed wing civil registered wide body VVIP aircraft and 2 VVIP S70 Helicopters for the Principle of the country and his family.

2.Travel with the aircraft on Maintenance Checks in Germany and account for all material to include repairable serial numbered parts removed, replaced, scraped. Input all data into home computer system for electronic tracking.

3.Introduction training for all new staff in local computer system and follow up when problems occur which is often with new people.

Dubai Air Wing

Dubai International Airport

2002 till 2006

Job Title: Stores Manager

Job breaks into 2 phases:

1.Establish guide lines to all staff on operating a Home Base Stock Room with in the rules and laws set by the air worthiness regulations by EASA Form One. Control inventory and introduce and new computer system for electronic tracking.

2.Travel with aircraft for maintenance checks in Germany, Singapore and China to account for all material to include repairable serial numbered parts removed, replaced, or scraped.

H.M. The Sultan’s Flight

Brunei International Airport

Bandar Seri Begawan BB2513

Negara, Brunei Darussalam

May 1995 till May 2002

Job Title: Logistics Controller

1.Responsible for Supply/Logistics (Supply Chain womb to tomb) for 3 fixed wing civil registered wide body VVIP aircraft and 2 VVIP S70 Helicopters for the Principle of the country and his family.

United Airlines

SFO San Francisco, Califorina.

1989 till 1995

Job Title: Store Keeper/Supervisor/ Planner

1.Started as a Union Store Keeper, left the union to be a Store Shift Supervisor which worked into a planning job in middle management and was sent on offsite jobs to run Logistics on special projects.

Education:

1967 James Logan High School

Graduated

Professional Development:

1995-2015 IATA Dangerous Goods compliance courses every other

year.

Personal Information:

Gender: Male

10143 Bastrop Creek, San Antonio, Texas, 78245-Cell 210-***-****, E-Mail: ********@*****.***

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