Manager Quality

John David Ogden

**** ********** ** **** 870-***-****

Paragould, AR 72450 *****.******@*****.***

Strategic quality assurance and operations executive with 20+ years experience driving quality for manufacturers of consumer products, such as power hand tools, home heating units, fireplaces, electric heating elements. Industrial boilers, QA and Operations systems implementation, Lean Manufacturing champion, multi-site operations, training, cost reduction, continuous improvement, FMEA, DFMEA, PFMEA, PPAP, APQP, AQP, Regulatory Affairs, Kaizen, KANBAN, Poka-Yoke, Root Cause analysis, Gage R&R, ISO9000, New Product launch, Test/Reliability, Cost and scrap reduction, PPM/CpK reduction, supplier and customer development, and strategic systems development. Champion of first-pass quality product.

EXPERIENCE

2016-Present Assistant QC Manager Hino Motors (Toyota Owned Company)

Manufacturer of components for Toyota

7 direct reports and 67 indirect.

Manufacture the rear axle for the Tundra and Tacoma trucks,

Suspension for the Seqouia and other parts for Hino Trucks.

Oversee all noise and vibration labs

Oversee all final inspection of parts

Oversee all daily activities of inline inspectors.

2014-2016 Quality Manager Trinity Rail Maintenance Services, Inc.

Repair of railroad tank cars

●Responsible for total quality of processing the repair of all tank cars

oMaintain AAR certification for M-1003 and M-1002

oMaintain all calibrations for welding and measuring equipment

oEnsure all procedures and plan A’s are adhered to plant wide.

oAdminister eye exams for welders and NDT personnel

oEnsure files for all repaired cars are correct and contain all pertinent information.

oOversee all in-process and final inspections of mechanical, lining and painting of tank cars.

Due to downsizing in new car division upper management were trying to find places to move senior production and quality personnel. Since I was relatively new it was decided that “green” employees would be laid off and those senior employees move to those positions

2010-2014 Quality Manager Nordex

Manufacturer of Wind Power Turbines

●Responsible for overall quality of product

●Responsible of incoming, in process and final inspections of product to ensure compliance to customer specifications

●Work with global suppliers for product non-conformities and PPAP firstr articles for new materials

●Use SAP extensively for all inspections, corrective actions and notices for internal and external suppliers

●Obtained and oversee ISO certification and perform internal audits

●Final word on quality issues

December 31, 2013 was the last day of production for Nordex. Our German owned company decided to cease all US operations and sell the company. All employees lost their job.

2010-2010 Quality Control Manager Welspun Tubular

Manufacturer of energy pipe

●Responsible for overseeing the activities for forming, welding, cleaning and final inspection of pipe

●Lead auditor ISO and API internal audits

●Oversee final inspection of pipes for diameters, cosmetic appearance, wall thickness

●Perform supplier surveillance for steel mills

●Perform final inspections for load out of pipes on train cars

Drove 2.5 hours from home to work each day. Company thought I should be working not only 14 hours per day 6 days a week. Nordex offered me a job 15 miles from home.

2008 to 2010 Quality Manager AXIS Worldwide, LLC

Manufacturer of Train Axles

●Responsible for start-up activities for all quality functions including

●Get the facility ISO certified by creating procedures, work instructions and auditing

●Set up metals lab to check tensile, yield, hardness, microstructure

●Perform all manual and automatic ultrasonic

●Get the facility AAR (American Association of Railways) certified

Found out the VP of our plant operation was taking kick-backs and other activities. Several managers decided not to be around this environment so we left. VP wound up with 11 counts of grand larceny.

2005 to 2008 Quality Manager Kennametal,Inc

Manufacturer of Tungsten Carbide tooling for the mining, machining and automotive industries

●Responsible for customer satisfaction, and maintaining databases for customer complaints

●Responsible for overall ISO documentation specifically for compliance to ISO standards, work instructions and procedures

●Responsible for training employees with respect to ISO and specifically relevant work instructions for particular job functions; such as grinding and pressing operations

●The Quality Manager has the responsibility of the metallurgical labs that determine the suitability of tungsten carbide powders for pressing, shaping, sintering and grinding. Results from lab samples include hardness, magnetic saturation, coercive force, grain size and microscopic anomolies

●Member of Material Review Board for rejects from lab and the production floor

Left this facility to move family back to wife’s home town and closer to family

2004 to 2005 Director of Corrosion College Robroy Industries

Manufacturer of Corrosion resistant PVC Coated conduit for the electrical industry.

●Director of Corrosion College teaches corrosion to electrical engineers, contractors, owners of companies and electricians.

●Promote Corrosion College through website, direct mailing, networking and through organizations such as NACE and others

●Member of Kilgore College Corrosion Advisory Board

●Have acquired accreditations through LAMAR University in Beaumont, TX, University of Arkansas in Fayetteville, AR, and Mississippi State University in Starkville, MS and Kilgore College in Kilgore, TX.

●Report to Chief Operating Officer and President of company

Was teaching basic corrosion to engineers, contractors and other customers. Found out teaching was not what I enjoyed and with family health a little better decided to get back into manufacturing.

2001 to 2004 Director of Quality Assurance DESA, LLC

Manufacturer of home heating fireplaces, spot heating and patio heating for the home owner. Major customers are Lowe's, Home Depot, Menards, Marvin’s. Processes employed are machining, welding, metal fabrication, powder coat painting, and assembly.

●Report to the SR. VP Operations with 4 direct and 15 indirect reports.gn and implement Kaizen and quality methodologies to manufacturing processes; promote growth of engineers and managers resulting in improved productivity of 3.5%; reduced supplier defects by 25%; reduce incoming inspection by 90%

●Spearhead Fast Action response teams in production, quality, assembly, and product design.

●Act as member of New Product Development Steering Committee to spearhead new products from white paper to production; design review, product submission, regulatory affairs.

●Multi-site responsibilities, Mexico, California and Kentucky

Business was losing money and so company started downsizing. Ultimately closed the doors.

1999 to 2001 QA Systems Manager Sunbeam Outdoor Products

Manufacturer of outdoor gas grills. Processes employed are machining, stamping, powder painting, ceramic powder applications and metal fabrication.

●Report to the Director of Quality with 3 direct and 14 indirect reports in a facility of 1,000 employees.

●Develop, implement and maintain work instructions, operator method sheets, procedures and Sunbeam Quality Manual.

●Lead areas of quality assurance, product design, manufacturing, supplier development, realizing reductions in cycle time, customer complaints, product variability, and increased customer services.

●Perform inspections, audits, corrective actions, supplier development, SPC, and design review.

Left due to plant closing

1996 to 1999 QA Manager SB Power Tool Division

Walnut Ridge, AR

Manufacturer of Skil and Bosch power hand tools. Processes employed are plastic injection, motor assembly

●Analyze and report field service and warranty returns

●Maintain ISO Certification

●Reduced PPM in process rejects by 90%

Left due to plant closing

1991 to 1996 Welding Engineering Manager Babcock & Wilcox

Manufacturer of industrial and package boilers. Processes employed are heavy fabrication of stainless steel and cold rolled material. Cold and hot forming of tubing and plate. Welding processes included GTAW, GMAW, SMAW, FCAW, orbital welding and robotic welding

●Report to the QA Manager with 3 direct and 17 indirect reports with 750 employees.

●Increase weld quality through process improvements, productivity improvements, spearhead welding production problem resolution.

●Accountable for correct filler material selection, pre and post heat treatment.

●Implement and maintain ISO certification; became first industrial boiler manufacturer to achieve certification.

Left due to reduction of workforce and closing of plants

1984 to 1991 Corrosion and Code Inspector Texas Eastman Company

Manufacture of plastics and chemicals used to manufacture Kodak cameras and film. Additional chemicals sold to end users.

●Report to the Quality Manager in a facility of 2,400 employees.

●Maintain ASME, API and AWS code compliance

●Radiographic welding inspection, ultrasonic and dye penentrant testing of piping.

Left due to better opportunity.

1980 to 1984 Quality Control Manager Muskogee Iron Works

Manufacturer of transmission power poles

●Report to the Plant Manager with 3 direct reports.

●Perform inspections, audits, corrective actions, supplier development.

●Write work instructions and procedures; generate and present reports to management; data analysis; customer complaint response.

Plant closure

1975 to 1980 R & D Development Engineer Crepaco, Inc.

Manufacture of pressure vessels, heat exchangers, and other food processing equipment for use by Plochman Mustard, Foremost, Green Giant, Del Monte, and others.

●Report to the R&D Engineering Manager

●Served as Liaison for R&D and Manufacturing Departments.

●Design and develop wear and abrasion resistant coatings for high pressure plunger pumps, welding materials, corrosion failure analysis

Ttransferred to Colorado as sales engineer. Enjoyed the job but was offered job as QC Manager.

EDUCATION / TRAINING / CERTIFICATION

BS, Welding Metallurgy Texas A&M University College Station, TX 1975

Certified Black Belt Six Sigma

NACE Level 2 coating inspector

AWS-CWI certified welding inspector

Past experience as :

ASNT Level 2-dye penetrant

ASNT Level 2-Magnetic Particle

ASNT Level 2-Ultrasonics

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