Sales Customer Service
Resume:
Résumé – Loan Nguyen
PERSONAL INFORMATION
Name
Loan T. H. Nguyen – Nguyen Ky Ha Ngan
Date of Birth
Address
** ****** *** **** ****, Ward Dakao, District 1, HCM City, Vietnam
****.********@*****.*********:****.*********@*****.***
mailto:****.*********@*****.***
Mobile
CAREER OBJECTIVE
To continue to push my own boundaries, developing skills and introducing myself to new ones. to have new vision in life career, develop personality,and core abilities in a team work and be successful in beloved career.
QUALIFICATION
2006 Bachelor of Accounting – Ton Duc Thang University, VN
2011 Certificate of Advance Accounting – Ton Duc Thang University, VN
2007 Certificare of IDI - International Dermal Insitute
PERSONAL ATTRIBUTES
●High level of situational awareness.
●Analytical problem solving
●Good creative vision with commercial art works
●Flexible and quick learning of new systems.
●A self-starter and able to operate in an entrepreneurial environment.
●Friendly, trustworthy and consistent.
●Motivation driven by new challenges.
EMPLOYMENT HISTORY
2015 - 2/2016 VNMEIDA360 (VIVO MEDIA SINGAPORE)
●Make meeting reports after and send to BOD
●Make business development strategy and discuss with BDD to see how business will grow in year 2016
●Collaborate with the Business Development Director to execute new business plans and strategies and help achieve company sales goals
●Develop and execute strategic and tactical sales plans, targets and forecasts
●Sell all VnMedia360 products and services by establishing contact with prospects, building relationships and recommending solutions
●Put in place infrastructure, processes, and systems to support the success of the sales functions in the organization
●Compile information and data related to customer and prospect interactions and send to Marketing department
●Identify and report on new business opportunities in target markets and evaluate their position in the industry
●Actively engage in professional development and relevant continuing education, attend educational workshops (where appropriate) and stay up-to-date on industry trends and news
●Establish and maintain relationships with clients and strategic partners
●Manage sales budget
● Help to write minute report and send to all department are involved and help BDD understand all transactions happening in company
● Planning event and get the KPI after that.
● Help marketing department to brainstorm all ideas about campaign and presentation to clients
● Event coordinator.
2013 - current Landadep.com start-up entrepreneur
●Responsible for creating website, design SEOs and optimize keywords for Google Adwords, Facebook ads
●Creating marketing campaign with many creative posts online
●Contact to new clients, create system to take care of clients and introduce new methods, products
●Mostly focus on online environment and try to make new campaigns for new products, new packages or renew the older posts to get considerations for clients.
●Try to not call over the outside capital and build up the brand more bigger.
●Try to build many brands successful through optimizing internet tools.
2013 – 2014
AIG – Insurance Consultant
●Responsible for selling AIG range of insurance products including Life, Travel, Auto, SME, and Health.
●Develop potential leads, active management of sales opportunities and complete follow up as needed on prospective accounts.
●Pursue intensive cold calling strategies with self develop network of businesses to promote AIG products for short term and long term market gain.
●Develop a strong present to promote AIG insurance product via active participation in association functions, trade shows and other events important to generate sales opportunities.
●Develop solid consultative relationships with decision makers within the business contact network. Provide consultative sales approach when meeting with top level executives and key decision makers to educate them on the AIG brand from both a product and corporate perspective.
2011 – 2012
Advance Accounting Study / Home Duties
2007 – 2010
L’fame Professional – Business Manager
●Analyzed business performance and sales trends.
●Managed scripts for commercial advertisement and marketing literatures for press publication
●Developed professional relationships with suppliers.
●Managed stock and cash control and monitoring procedures.
●Coordinated operational status report for staff.
●Implemented process improvement to reduce operational costs.
●Reviewed financial reports.
●Developed marketing strategy to ensure a consistent corporate image.
●Maintained customer relationship
●Coached sales staff on customer service skills.
●Facilitated the implementation of HR plan including training plan and performance review.
2007 – 2006
Marofin eMarketing – CEO Executive Assistant
●Managed and prioritized the CEO’s dairy schedule.
●Arranged travel plans and itineraries.
●Assisted as main contact point for the CEO’s external communication.
●Administered mail and email correspondences.
●Organized presentation for Board Meeting and acted as minutes takers.
●Prepared expense reports.
●Responsible for various administrative tasks to ensure smooth running of the CEO’s office.
2005 – 2006
Vietnam Software Association (SPA) – Event Coordinator
●Coordinated company and inter-company publicity events
●Communicated with all stakeholders at different level of management
●Organized coordination meeting and managed Minutes of Meetings
SKILLS
Microsoft Office, Corel Draw, Photoshop, Chemical research, drawing, acupressure, fashion trending
INTERESTS
Reading, Aikido, Swimming, Running, Ice-skating, kite surfing, traveling, designing, singing.
STREGNTH
dynamic, active, hard working, ambitious, warm heart, enthusiastic, team work, independent, fast thinking, crisis management.
REFEREES
Referees will be available on request.
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