Customer Service Administrative Assistant

Angelica Banda

**** ****** ***** ***** – Houston, TX 77066 – 832-***-****

***************@******.***

Objective:

I am seeking a position in the business/accounting industry that will allow me to expand and utilize my work experience. I am a self-motivated worker who is dedicated to giving my full potential. I am a fast learner and work very well under pressure. I am very confident that I can take on any task that is given to me.

EXPERIENCE:

06/2014- 04/2016 SWAY – Colony Starwood Spring, TX 713-***-****

Customer Service Representative/ Administrative Assistant

Handled every day spreadsheets and organized projects that were out for bid. I spoke with all of our GC/Vendors on a daily basis, monitored cost/work orders for our Home Services department and CSAT scores. I also approved/edited invoices for Construction/Home Services Department.

Certified notary

Create work orders for North of Houston

Handle/Organize projects for bid

Invoicing (Accounts payable)

Day to day spreadsheets

HOA Violations

Oversee maintenance

Help manage Rently system

08/2011-06/2014 The Garner Law Firm Houston, TX 713-***-****

Legal Assistant

Maintain database by reviewing all aspects (police report, recorded statements, client information, and insurance policy) of new claims. Entering in account information/signed dismissals from the court. Responsible for requesting all missing documents from our clients. Transmit demand and acknowledgment letters.

Certified notary

Answer incoming phone calls

Take payments

Locates

Determining whom is at fault

Closely examine details

10/10 – 12/10 Agaci Houston, TX 281-***-****

Retail Sales Associate

Assist customers with questions and selections regarding the store’s merchandize. Investigated and resolved customer complaints. Operated cash register as and when necessary.

Customer Service

Inventory

Stock

VOLUNTEER EXPERIENCE

Texas Children Hospital 2008-2011

Pass out fun activities to the children and play with them.

Fallbrook Nursing Home 2010

Passed out snacks and played bingo with the elderly.

Houston Hunger Food 2010

Packed/prepared food; assisting with filing and processing paper work

SOFTWARE

Microsoft Word; Power Point; Outlook; Excel; CLS; Abacus; Salesforce

Typing: approx. 83 words a minute

EDUCATION

Westfield High School Houston, TX

Graduated May 2011

University Of Houston Downtown Houston, TX

Fall 2011- Spring 2013

Lone Star Community College Houston, TX

Fall 2013- Current

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