Employee Relations Manager
Resume:
Kingsley John
** ********** ******, ********, **, L6R 0R9 Tel: 647-***-**** Email: ***********@*****.***
PROFESSIONAL SUMMARY
A dedicated Human Resources professional with progressive 10+ years experience in a multinational organization
Worked as a successful Human Resource Generalist and Specialist with proven experience in Talent Management System, Talent Acquisition, Employee Relations, Collective Bargaining, Compensation and Benefits, Occupational health, Environment and Safety and HR Policy and Organizational Design. Proven ability to function as a Strategic HR Business Partner developing and implementing successful human resources management strategies to support corporate objectives.
WORK EXPERIENCE
Human Resources Business Partner for Operations and Support 2014 - 2016
FrieslandCampina
Partnered closely with senior leadership to provide strategic and operational support and developed the overall talent strategy, including engagement and retention strategies, for the Nigeria Operations and Support business unit of 1,500 plus employees
Managed change within teams by translating business unit needs into HR requirements which supported the achievement of business strategic plans
Oversaw the performance review process which included annual goal setting, progressive discipline and compensation procedures, to align business goals and individual objectives, and to effectively reward and motivate employees
Managed and developed a Junior HR Business Partner by delegating tasks as needed and providing opportunities for exposure and continuous improvement
Helped to restructure the business unit by leading the reorganization team and developing the organizational design which resulted in approximately $1 million in savings due to the increase in efficiencies, and was subsequently given the “Business Thinker” Award (first time in the organization)
Championed several compensation updates by ensuring pay structures met the needs of the business; thereby resulting in significant cost reduction and ensuring marketing competitiveness
Led the transition towards the automation of various HR processes by implementing a HRIS system, resulting in significant financial savings and efficiency
Liaised with HR colleagues at the local and international level to identify opportunities across the enterprise for high potential talent, and to ensure policies and procedures were consistently followed and remained market competitive
Developed and implemented various talent programs by collaborating with the broader HR leadership team to ensure alignment and compatibility with the overall business and HR’s strategic focus
Identified employee training needs by analyzing complaint trends and reflecting on employee issues, thereby providing the insight needed for training programs to be developed and implemented
Employee Relations Manager 2010 - 2014
FrieslandCampina
Developed the collective bargaining strategy for the business by working with various stakeholders to ensure consistent application of the strategy across the organization
Advised Senior Leadership and HR partners in regards to the implementation and administration of multiple collective bargaining agreements
Managed a team of 3 direct reports which included an Employee Relations Officer, Administration Officer, Store Keeper and Office Clerk
Chaired negotiation with various labour unions and was responsible for the overall administration and implementation of all collective bargaining agreements; resulting in a savings of over $300,000 by ensuring production continuity during an external strike
Addressed employee relations issues including conflict resolution and workplace investigations, by providing guidance and recommendations on disciplinary actions that met all applicable HR guidelines and employment laws
Developed, communicated, and oversaw the business’ labour relations processes, which included the introduction of a regular Town Hall to promote employee feedback, which helped to build a successful labour relations environment within the organization
Managed the outsourcing relationship with all third party labour providers to ensure optimum utilization and achievement of business objectives
Developed and administered environmental, health and safety policies across the organization
Assistant Employee Relations Manager 2006 - 2010
Employee Relations Officer
FrieslandCampina
Promoted to Assistant Employee Relations Manager in 2008
Administered collective bargaining agreements and fostered a positive labour-management relationship
Implemented staff welfare schemes, according to company policy and legal requirements, to boost staff morale
Drafted internal communications, and reviewed and revised company policies and procedures
Helped to develop the training needs analysis and ensured the training and development priorities identified were achieved
Assisted in the investigation and review of complaints and concerns to facilitate equitable resolutions
Administration Officer 2003 - 2006
Graduate Trainee
FrieslandCampina
EDUCATION AND CERTIFICATIONS
Human Resource Connection Program 2016
Sheridan College and Acces Employment
Trained on Canadian Labour Laws, Occupational Health and Safety Acts, Diversity Management, Canadian Workplace Culture, Employee and Labour Relations
Strategic Workforce Planning (SWP), Houston, Texas 2014
Human Capital Institute, USA
Strategic Human Resources Business Partner, (sHRBP), Houston, Texas 2014
Human Capital Institute, USA
Masters in Industrial and Labour Relations 2009
Canadian equivalency accredited by World Education Services (WES) and the International Credential Assessment Service of Canada (ICAS)
Bachelors of Science, Economics 2001
Canadian equivalency accredited by World Education Services (WES) and the International Credential Assessment Service of Canada (ICAS)
VOLUNTEER AND OTHER
Mentee, Toronto, Ontario 2016
Toronto Region Immigrant Employment Council (TRIEC) Partnership Program
Working with a Mentor through the program to better understand the Canadian workplace market
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