Data Entry Specialist, Customer Service Specialist, Administrative A

Joice Reese **********@*****.***

504-***-****

OBJECTIVE

To possess a position that utilizes all acquired skills in a professional, effective, team-focused atmosphere. A position that combines experience, communication, organization and dedication to enhance challenge and growth.

SKILLS

Business: Microsoft Office, Calendars, Word, Excel, Windows Professional, and PowerPoint. Data entry and mail merge. Organize, arrange and maintain all aspects of file and data management. Knowledge of most business machines including: mail machine, copiers, faxes, scanners, and binding machines.

Personal: Professional, honest, discreet, dependable, perceptive, self-motivated, with the ability to prioritize and multi-task projects exceptionally well. Work daily business tasks independently and as a strong team player equally well. Very strong organizational skills. EDUCATION

Delgado Community College, New Orleans, LA various semesters Katharine Gibbs Business School, Providence, RI 10/02 – 6/03 South Windsor High School, South Windsor, CT Graduated WORK HISTORY

Girl Scouts Louisiana East 2/2009 – present

545 Colonial Drive, Baton Rouge, LA 70806

Membership Assistant, Data Entry Specialist, Customer Care Specialist. Administrative duties and data management services. Data entry specialist (Personify & Raiser’s Edge). Enter and maintain all membership data and hard copy files, recruitment flyers, event insurance, bank requests, criminal background check and volunteer screening process. Customer service, reception, and helpdesk. Coordinate meetings and conferences; make reservations, confirmations, rosters, agendas, and follow-up to completion. Confidential correspondence for CEO. Order office supplies and coordinate janitorial staff, building maintenance, and office machine issues. Daily deposits and related banking responsibilities. Relief coverage for office manager, reception and retail shop. All general office manager duties. Injury Prevention Center

Rhode Island Hospital, Providence, RI 02920 7/03-9/08 Secretary C.

Liaison between the ED physicians, research staff, medical students, and administrative staff. HIPPA certified. Prioritize and follow-up on projects and daily administrative tasks. Organize and file IRB research data and materials for projects. Child Passenger Safety Certified. Schedule and organized child passenger safety seat classes, implement installations, and input data. Proofread and edit research materials. Orchestrate, coordinate, and lead organizer for outreach events. Provide education classes for ED nurses and pediatric clinics on different topics in injury prevention. Coordinate community coalition meetings. All general office manager duties. Private Duty Care Provider

Harvey, LA 70058 6/91-8/01

Management of estate and grounds. All daily personal care responsibilities. Make appointments and coordinate transportation for patient. Implement physician instructions. Coordinate night and weekend staff rotations. On-call 24 hours.

References available upon request