Manager Sales

Kristel Ishmael

**** ********* ***** *******, ** 77025

P: 281-***-**** **************@*****.***

Objective: Leverage my administrative, legal, financial and accounting knowledge as well as my organizational and problem-solving skills in a fast-paced, dynamic environment that requires resourcefulness and initiative.

Stratos Records Houston, TX May 2012 – present

Data Entry/Research Dept. Lead. Client base: Attorneys and Paralegals throughout the United States.

Report directly to Operations Manager and Vice President/Director of Marketing.

Supervise, maintain and monitor the progress of four to ten employees

Prioritize all new, current and outstanding orders on a daily basis ensuring deadlines are being met.

Process litigation records requests/orders according to each state’s Rules of Civil Procedure.

Drafting, editing and proofing of all legal documents and forms.

Research and scheduling of process services.

Assist with interviewing, training and development of new employees.

Bob Herbert & Associates, Inc. Houston, TX February 2009 – March 2012

Bob Herbert Drilling Equipment

Accounting – Accounts Receivables and Sales Commissions

Reported directly to both the Operations Manager and Accounts Payable Supervisor.

Analysis of financial profit and sales data via Microsoft Excel spreadsheets.

Maintained an Aged Trial Balance for both companies.

Invoicing and collections for both companies via InFor computer-based system.

Processed all AR customer credit applications via Dunn & Bradstreet and various credit reporting sources.

Processed all AR payments (i.e. checks, cash, credit, wire transfer (Domestic & International), ACH and EFT).

Processed all commission payments and principal reports.

Compiled Inside and Outside Salesmen’s monthly commission report.

Compiled the Executive monthly commission report.

Innovative Legal Solutions Houston, TX 2007 – December 2008

Manager, Records Department

Reported directly to the Operations Manager. Client base: Attorneys and Paralegals in Houston, Dallas and Fort Worth.

Supervised, maintained and monitored the progress of four to six employees.

Assist with interviewing, training and development of new department employees.

Maintain all client and case files.

Daily, bi-monthly and monthly statuses to clients (Attorneys and designated Paralegals).

Negotiated pricing and managed several accounts.

RLS Legal Solutions Houston, TX 2003 - 2007

Case Manager, Record Retrieval Department

Reported directly to the Operations Manager. Client base: Attorneys and Paralegals in Houston, Dallas, Austin and San Antonio. Hired as an Expeditor and was promoted to Case Manager within first year.

Supervised, maintained and monitored the progress of Expeditors for two to five employees.

Processed all record requests to full completion.

Resume of: Kristel Ishmael

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Kristel Ishmael - Continued

Stein Mart Beaumont, TX 2001 – 2003

Assistant Manager of Ladies and Home Departments

Reported directly to the Store Manager. Hired as a Sales Associate and promoted to Ladies Department Lead within first 60 days, then transferred to Home Department when they had an opening.

Merchandising: Assisted District and Store Managers with department and storefront merchandising.

Inventory: Assisted management with annual store-wide inventory.

Corporate: Corresponded with Corporate Buyers and Planners.

Training: Assisted with training of new store personnel.

Set advertisements, sales and adjusted pricing when necessary. Authorized issuance of merchandise refunds or store credit.

Vintage Sports Cards The Woodlands, TX 1998 – 2000

Account Manager

Reported directly to the Customer Service Manager.

Maintained detailed sales and product inventory reports for nine states. Supported VP of Sales and Marketing when needed.

Corresponded with large retail chain’s team (Target, Kmart, Toys ‘R’ Us) to ensure optimum sales opportunities

Created and maintained successful relationships between vendor and customer.

Education:

Southwest Texas State University, San Marcos, TX 1996 – 1998

Coursework toward Business Administration major and Marketing minor

Notary Public, State of Texas (commission expires 3/28/2019)

Resume of: Kristel Ishmael

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