Sales Manager
Resume:
Howard (How) R. Saunders
Dartmouth, B2Y 3V2
Cell: 902-***-****
Email: ***********@*****.***
Profile
Current part-time sales company owner/operator: portable air purifiers
Twelve years Trades experience in Sales and Service and Managerial Roles
Ten years as small business owner and part-time entrepreneur
Hunter attitude with love of sales and sales planning / execution
Science and Education Degrees (Multi-Cultural Major – Elementary Grades).
Eight years’ college-level adult trainer experience.
Education and Qualifications
Bachelor of Science- Physical Geography, Memorial University of Newfoundland, 1987
Bachelor of Education, UBC, 1992
Diploma in Computer Programming and Systems Analysis, ICS, ON, 1995
Red Seal Refrigeration & Air Conditioning Mechanic, SAIT, AB, 2006
Gasfitter B License, Okanagan College, BC, 2008
Professional Teacher Certification: British Columbia, Newfoundland and Labrador
NCARP Adult Educator Workshop: NF Dept. Education, August 1993
Facilitator Training - Improving Our Odds Workshops (EI Recipient Workshop): Human Resources and Development Canada, May 1994
Employer Sales Training Courses for service technicians and counter staff
Small Business management courses including Sales Planning and Sales Techniques
SALES AND TRADES EXPERIENCE
Business Owner/Manager
2012 to Current: Safeway Sales Agencies, Dartmouth, Nova Scotia
Part-time business selling portable air purifiers.
Part-time food wagon operator at festivals, charity benefits, customer appreciation events.
2007-08: Oikos Air and Water Ltd., Kelowna, BC
Was salesman and HVAC technician for my own company in a new geographical market territory.
Installed dozens of heat pumps as a sub-contractor and sold / installed air conditioners for myself.
Sales Manager
Feb – Nov 2014
Sales Manager, Professional Mechanical Limited, Fort McMurray
Field Sales to businesses in a territory two hours north and south of Fort McMurray, training field staff, project quotation and management, marketing, contract management, literature design and mail-out campaign management, networking, supplier management, new product/opportunity research.
Branch Manager & Service Department Manager
Jan – Aug 2009: Wolseley HVAC/R Branch, Calgary, AB
Sept – Jan 2008: A1 Chesney Service Experts Inc., Calgary, AB
Worked as Service Department Manager in an HVAC service company and Branch Manager in an HVAC/R wholesale branch. Extensive involvement in sales planning and networking, and HR activities dealing with issues such as staffing strategy, staffing shortages and recruitment challenges, senior staff succession, staff cross-training and team performance enhancement.
Implemented team-building meetings focussing on a commitment to customer service, delivered corporate training courses to staff, coordinated and attended training sessions from manufacturers to strengthen product knowledge, and develop better sales and service performance for front-line staff.
Journeyman Refrigeration/HVAC and GasFitter
August – October 2013
HVAC/R Technician: Superior Mechanical Ltd., Alberta.
Walk-in freezer installation, Technician sales and service.
January 2011 – June 2012
HVAC/R and Gasfitter Service Technician: Noralta Lodge Ltd., Alberta.
Responsible for planning, scheduling, installing and maintaining work in five remote 300-room camps. Equipment included: walk-in cooler and freezer equipment, Container-style reefer cooler/freezers; commercial kitchen fans and make-up air equipment; kitchen food storage cabinets/buffets; trailer furnaces with A/C, garage radiant heaters, instantaneous boiler trailer-heating systems, chiller trailer-cooling systems; large commercial gas appliances such as domestic hot water tanks, deep fryers and grills, laundry clothes dryers.
2006-07
HVAC Service Technician: Ener-West Geo Services Ltd., Calgary, AB
Experience includes all areas of small business ownership: planning, administration, commercial and residential sales, project management, networking within the business community.
Human resources duties included crew hiring/training, supervision, teamwork with partnering contractors during projects. Geothermal projects ranged in size from single luxury residential sites to a 93 townhouse installation.
Apprentice HVAC/R Service Technician
(2000-06: Various Alberta Companies In Calgary and Fort McMurray)
Technician sales and service.
ADULT TRAINER EXPERIENCE
Career Trainer For The Disabled
1996-97: Ontario March Of Dimes, Toronto
Researched and held sales meeting for a new training initiative
Instructed disabled clients in computer operating system and office software and completed research on a co-op style call centre training program for disabled clients with significant industry partnering.
Improving Our Odds Facilitator – EI Recipient Workshops
June-Aug 1994: College of North Atlantic (community), Fermeuse Campus, NL
Co-facilitated two 6-week workshops with clients facing loss of local fishing industry jobs. Provided career development counselling on an individual basis with workshop participants. Explored themes relating to new labour market realities and community economic activism and entrepreneurship. Many of these workshops were conducted all over the island of Newfoundland under the sponsorship of HRDC (EI and TAGS funding) from Government of Canada.
ABE Instructor: Levels I, II, III
1997-99: LEARN Center, (A Non-Profit Group for Re-training and Job Readiness Coaching), NL
1994-95: Norpen Technical College;
1993-94: Corona College, College of the North Atlantic.
Sold computer training to a large shrimp processing facility
Consulted with clients to discuss admissions assessment findings in relation to the process of making career transition plans. Helped clients develop a career action plan, coached clients in the types, use and sources of career planning information such as career descriptions and occupational forecasts.
Prepared and delivered training curriculum in basic literacy, math, science and computer subjects. Modified instructional materials, equipment and techniques in ABE programs to accommodate a wide variety of learning preferences.
Assessed client progress in the ABE course and provided extra support as needed to promote success. Suggested changes to both academic and career action plan as needed. Maintained case management files: assessments, meeting notes, course grades and comments, career plan notes.
Personal Interests
Cross-country skiing and camping, hiking and fishing
Fitness Activities: running, weights etc.
Festival Sales of food and non-food products
Construction landscaping and related household renovation projects
Playing music with friends: guitar, harmonica, 4-stop button accordion and tin whistle
Volunteering with local organizations:
Dartmouth Lions Club Member current
Royal Canadian Legion Dartmouth Poppy Campaign
Salvation Army Dartmouth Christmas Kettle Drive
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