Jennifer Turley
** **** **** ***** ****** River, NY 11792 631-***-**** ***********@*****.***
Professional Profile
Accomplished and goal driven business professional with experience in sales leadership and account management and development. Exceptional in evaluating overall market conditions and implementing strategies to capitalize on consumer trends, shifting demographics, and competitor positioning.
Strong leader with excellent communication and interpersonal skills that serve as a foundation to effectively network and maintain positive business relationships. Organized and focused, with the ability to provide direction and leadership while developing and retaining key accounts and penetrating new business opportunities.
Areas of expertise include:
Relationship Building & Account Management Trend & Market Analysis
Operations and Sales Leadership Product Launching & Positioning
Professional Experience
American Express, New York, NY 2012 – Present
Account Development Manager
Responsible for the overall management of a portfolio of up to twenty Fortune 500 accounts using this world renowned leader in commercial card services as their resource for corporate expense management needs.
Conduct monthly meetings with C-level executives of each account to review current card member usage and present custom expense management solutions to maximize efficiency of account reconciliations.
Develop and implement strategic account plans to drive portfolio growth; introduce new solutions to existing accounts to generate additional revenue.
Work in collaboration with internal divisions of American Express to develop customized financial incentive programs for each account based on client spending and projected growth; negotiate yearly contract renewals with each account.
Provide ongoing technical support on the use of expense management software and report generation.
Accomplishments
Consistently achieve 100% of portfolio retention and growth targets.
Maintain 100% of annual sales goals.
Manage a portfolio of accounts generating over $240 million in annual charge volume.
Arkadin, New York, NY 2008 – 2012
Senior National Account Executive
Responsible for the establishment and management of new and existing accounts throughout the metropolitan New York region for this developer of audio, web and video conferencing solutions.
Utilized various marketing strategies, including cold calling, to attain and develop new business opportunities and identify new revenue streams.
Initiated discovery calls to determine specific requirements for each individual account; collaborated with senior management and technical services team to offer products and services best suited to their business management needs.
Increased overall sales by offering expanded services to existing accounts; developed financial models to demonstrate company’s ability to provide better services while decreasing bottom line.
Coordinated and presented live demonstrations using web conferencing system to review functionality of software with client.
Provided training and support to clients on the use of all conferencing products.
Accomplishments:
Consistently ranked in the Top 5 for the National Sales Team.
Met and exceeded all daily, weekly and monthly key performance indicators.
Jennifer Turley
Page Two
Premiere Conferencing, New York, NY 2001 – 2005
Account Manager
Handled the marketing and sale of both audio and web conferencing applications to accounts throughout the New York City area.
Utilized various sales strategies to capture new business opportunities and build regional sales territory.
Developed and delivered high level presentations to key decision makers of each account.
Accomplishments:
Achieved an average of 109% of sales objectives, 2002-05.
NeoPlanet, Inc., Tempe, AZ 1999 – 2001
Sales Manager/Senior Account Executive
Directed sales operations for this start-up company specializing in Internet advertising solutions based on a customizable browser interface.
Managed Inside Advertising Sales Department staff of four and four outside sales representatives handling the Mid West and East Coast division.
Provided training to staff on corporate suite of products and services.
Reviewed and approved all sales contract negotiations; developed both short and long term sales projections.
Developed and delivered on-site product demonstrations of marketing strategies; acted as corporate liaison in marketing to advertising agencies.
Accomplishments:
Responsible for 98% of all revenue for third and fourth quarter, 1999.
Managed the team credited with exceeding advertising sales quota, 2000.
Platinum Technology, Scottsdale, AZ 1996 – 1999
Senior Account Executive
Responsible for the sale of computer-based training services to state and federal government agencies and Fortune 500 companies.
Accomplishments:
Consistently ranked in top 25 for achieving and surpassing sales quotas.
Sales Person of the Year, 1999.
Ranked 2nd for top sales, 1998.
Received Certificate of Excellence for Technical Account Executive.
Education
Arizona State University, Tempe, AZ
Bachelor of Arts in Psychology, 1995
References
Available upon request