Mark McLean
713-***-**** *********@*****.***
Https://www.linkedin.com/in/mmclean1
Professional Experience
Self Employed-Contractor Business/Operations/HR Consultant, Analyst Houston, TX
**/**13 – Present
Meet with company management about problems and direction for company to go into and discuss paths to meeting their goals
Evaluate company and facility human resources (checking HRIS systems, HR structure, records filing, unemployment)
Develop sales and business development strategies with management and other team members
Analyze reports in client HRIS systems (SAP HR &/or Oracle PeopleSoft HR) for employee payroll, training and other HR admin functions
Sales training with staff to help provide tools to help getting new customers and maintain current customers
Input and maintain data in HRIS system (Kronos, PeopleSoft, SAP HR, ADP, Bamboo, personal company HRIS portal systems) for employees and management
Develop and modify SAP HR workflows for hiring and recruiting processes based on client needs
Generate and review ad-hoc reports in PeopleSoft for salaried and hourly employees
Support for management personnel and assists with data compilation and other duties
Creating, implementing and evaluating strategic changes, communication strategies, training and other programs
Develop end to end change management strategy based on business requirements
Develop change management plans (coaching plan, training plan, resistance management) and implement
Assure compliance with policies, local practices, government requirements and employment laws
Help build business branding through facilities, employees and products
Meet with associates to generate personal marketing strategies and maximize marketing efforts
Document creation and design and policy and program development
Conduct audit checks ensure compliance of company spending and within policies
Evaluate cost management of day-to-day operations and projected costs
Discuss product and marketing strategies by collecting and analyzing data based on market to buyers
Vender and customer discussions on expectations of company and their roles
Coaching, training and development of management/key personnel
SeatonCorp Human Resources Manager, Senior Account Manager (Acting Director of Operations) Houston, TX
6/2013 - 11/2013
Ran HR and assisted with operations at United Airlines, CEVA and HP facilities in Houston
Supervisor for HR staff, recruiters and over 2000+ other employees
Managing day-to-day interaction with client, including daily information flow, problem solving, process improvements, reporting and direct management of the office team
Perform export of employee information from PeopleSoft software for upload into corporate StaffTrack portal
Log and maintain Time & Labor data for onsite employees in PeopleSoft to be supplied to StaffTrack portal for corporate payroll processing
Creation and review of the department budgets for monthly, quarterly and annual projections
Reviewing contracts and researching to cut costs and budget money for future costs
Provide guidance to personnel on performance, HR policies and procedures, conflict resolution, EEO, employment/labor laws, terminations and security
Assist in the preparation of department/facility budgets
Compensation and benefits administration for managers and lower level senior management (Guaranteed/variable pay, benefits)
Full-cycle recruiting for exempt/non-exempt roles; constant applicant tracking through PeopleSoft using iCIMS
Develop candidate pipelines, evaluate sourcing and research idea and create sourcing strategies
Develop and provide training to managers and supervisors: performance improvement plans, providing feedback, improving supervisory skills, conducting terminations, policies, practices and best practices
Conduct investigations, make recommendations, determine corrective actions and after action follow ups
Participate and provide support and counseling to managers and employees on relations issues, performance improvement plans, investigations, policy interpretation, terminations and counseling’s between management and employees
Conduct exit interviews and provide support on employment termination processing
Conduct analysis’ to recommend appropriate competency solutions
Identify, research and resolve partner issues using analytical skills and practices
Provide site reports: forecasting, financial and trend analysis, recruiting, strategic planning and site action plans
United States Postal Service City Carrier Assistant Webster, TX
2/2010 - 5/2013
Business development: getting customers to change over from other delivery services for their delivery services
Mail handling and delivery
Customer service/sales for in-house and outside
Provide assistance with workplace fleet management and structuring routes for better production
Resolves problems that may occur during operations and escalates issues to Administrative Post Office when appropriate
Maintains files and records and submits reports as required
Exercises protective care of accountable paper, monies, product inventory, and office supplies in accordance to Sarbanes-Oxley Act (SOX) guidelines
Learning about Unions, Collective Bargaining agreements and Union Grievances
United States Marine Corps Human Resources Rep, Training Coordinator, Communications Specialist Camp Pendleton, CA/Houston, TX
11/2002 - 7/2010 (Active/Reserve), 7/2010 – Present (Non-profit)
Supervised day to day activities consisting of HR admin, contract filing, payroll, sending off files, designating job specialty codes and sending off directives to Headquarters Marine Corps
Handling employee files, employee reports and training files
Resolve employee issues including: payroll, benefits, training and technology items
Processed employee payroll with incentives and bonus pay
Develop and provide training to managers and supervisors: performance improvement plans, providing feedback, improving supervisory skills, conducting terminations, policies, practices and best practices
Assure compliance with policies, local practices, government requirements and employment laws and coordinates/processes and provide information to all employees requesting leave information on a timely basis
Track and maintain manual and electronic employee documents, files and records for compliance and reporting
Conduct investigations of employees on employee relations matters, write reports, recommendations, determine corrective actions and after action follow ups
Collaborate with appropriate resources to design, develop and deliver competency solutions
Full-cycle recruiting for workforce and job specific roles; hiring of government and civilian contractors; recruitment and applicant tracking through Kronos iCIMS
Assist with contracts and bids from contractors and government vendors
Assess training needs for new and existing employees and facilitate onsite training
Identify internal training programs to address competency gaps
Organize, create and present training programs
Design and apply assessment tools to measure training effectiveness
Develop training aids (manuals, handbooks)
Developing scenarios for testing theories and probabilities for uncommon possibilities
Education and Certifications
Currently working on MBA and preparing to test for SPHR certification
University of Houston – Clear Lake Houston, TX
MBA in Business (In Progress)
University of Phoenix (Graduated 2013) Phoenix, AZ
Bachelors of Science in Business Administration and Management - GPA 3.44
San Jacinto College Houston, TX
Certificates in Human Resources & Project Management
Microsoft
Microsoft Windows/OfficeSuites Advanced Certification
Computer/Software Skills
Typing Speed: 70 WPM
Software Skills: SalesForce, Word, Excel, PowerPoint, Office 365, Sage ERP, Lead Perfection, MyBiz
HRIS Software Skills: Zenefits, KRONOS, Unitime, LinkedIn Recruiter, ApplicantStack, EmployeeScreen IQ, Empowertime, Marine Online, ADP Workforce Now, ADP Run, ADP Resource, Total Workforce Management System (TWMS), Defense Civilian Personnel Data System (DCPDS), BambooHR, Oracle PeopleSoft Payroll/HR, SAP HR, StaffTrack, iCIMS Talent Perform, StaffPro, Taleo, MOJO, Web TA