Customer Service Project Manager

**** *. **** ******, ************, PA ***** 215-***-**** **********@*****.***

Henry Davis

Highlights

** ***** ** ********** ** building maintenance and repair resulting in wide breadth of knowledge.

Excellent knowledge of asbestos removal.

Expertise in plumbing, carpentry, and building electrical systems.

Experience in boiler control and diagnostics.

Experience

2015-2016

The Carlyle Apartments

Philadelphia, PA

Building Maintenance

Oversaw building exterior and interior maintenance on a daily basis, including: carpentry, electrical work, plumbing, and asbestos removal.

Operated hand and power tools regularly in work performance.

Monitored and repaired building maintenance equipment on a regular basis.

Responded to residents’ needs for interior repairs.

2010-Present

Philadelphia Board of Elections

Philadelphia, PA

Machine Inspector

Provide machine support to the 28th Ward, 8th Division.

Ensure machines are operating in proper condition to specifications.

Responsible for ensuring all votes are registered in the proper county.

2011-2014

School of Preventative Maintenance

Philadelphia, PA

Instructor

Deliver building preventative maintenance curriculum including, plumbing, electrical motors, insulation, pressure lines, implementing pressure gauges, and all sophisticated systems.

Advised and mentor students on lifestyle choices to ensure successful careers.

Supplement existing curriculum with additional educational materials.

2010-2015

Davis Home Repair

Philadelphia, PA

Owner

Developed and built a profitable business from start up.

Hired, trained and supervised a team of six employees providing guidance in home repair.

Ensured complete customer satisfaction through responsive customer service.

2001-2005

Adam’s Mark

Philadelphia, PA

Maintenance Technician/Engineer on Duty

Maintained and repaired Mcquay air handler.

Developed and built a complete pressure valve controls and switches, making sure all are working during operations.

Responsible for electrical and plumbing and other engineer on duty tasks for three years.

1983-1993

McKinley Groves

Philadelphia, PA

Project manager

Responsible for estimating job cost and finishing timeline. Developed and built a profitable payroll and health insurance.

Responsible for the upkeep of all trucks and construction instruments, guidance in home repair.

Ensured complete customer satisfaction through responsive customer service.

1970-1974

Peace Corp

Zaire, Africa

Volunteer

Trained and developed in country persons in electrical trade, installation of systems and repair, including: electrical motors, compressors, return water pumps motors, generators, supply technical support to students while in field, develop reading materials for class, advise and mentor students on lifestyle choices to ensure successful careers in their fields.

Education and Certifications

Diploma

Overbrook High School

Philadelphia, PA

Certificate

R.I.P School

Philadelphia, PA

Asbestos Abatement

Identify, remove, pack, transport, or dispose of hazardous materials, including asbestos, lead-based paint, waste oil, fuel, transmission fluid, radioactive materials, or contaminated soil. Specialized training and certification in hazardous materials handling or a confined entry permit. Operate earth-moving equipment or trucks.

Public Service

Peace Corp volunteer (Africa)

Committee person for 28 division- 8 ward, voting machine inspector

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