Sales Front Desk
Resume:
Liza Beck
Birmingha, Al *****
**********@*****.***
EDUCATION
Bachelor of Sciences in Marketing from the University of Alabama, December 2012
EXPERIENCE
Initial Action Claims Adjuster Trainee, Infinity Insurance; Birmingham, AL, August 2015-Present
• Investigate claims to determine liability
• Negotiation and settlement of assigned claims as appropriate to the facts of the loss
• Investigate and resolve, in good faith, claims for insurer
• Conduct recorded statements of claimants, insureds and witnesses
• Generate and mail releases in order to prevent lawsuits
Solutions Specialist, Verizon Wireless; Tuscaloosa, AL, March 2014-January 2015
• Optimized all opportunities to create growth and revenue for the company through sales
• Worked towards a quota each month based on growth, revenue, and customer experience in a fast-paced retail
environment
• Taught customers how to best use the technology sold as well as handled any escalations that occurred
with unhappy patrons
• Brought in clientele by marketing oneself throughout the community as well as reaching out to current
customers who were available for specific offers
• Took regular training courses to learn about new products in order to optimize sales skills and stay on
top of the constantly evolving technological industry
Front Desk, Planet Fitness; Tuscaloosa, AL, October 2013-January 2014
• Gave tours of health club to potential members and discussed the terms and benefits of each type of
membership offered
• Performed the necessary steps to add new members into the database and made sure the current
members' payments were up to date
• Cleaned the gym equipment, tanning beds, and locker rooms
• Was a key-holder and performed all actions needed to close down the health club at night
Leasing Consultant, Boardwalk Apartments; Tuscaloosa, AL, January 2013-May 2013
• Ran front desk of leasing office which included taking phone calls, putting work orders in the system for
residents, taking rent payments, and handling any general questions or problems of tenants
• Was a key-holder and opened the main clubhouse each morning, insuring everything was working and
clean before the remaining staff arrived at work
• Went to local events such as Alabama basketball games and student activity fairs to market the
apartment complex
• Set up appointments for tours of the complex and also personally gave these tours to potential residents
Filed and faxed all paperwork
•
Hosted events at the apartment complex's clubhouse, including breakfast bars and movie nights
•
SKILLS
• Proficient in Microsoft Word, Excel, and Powerpoint
• Average typing speed of 103 WPM
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