** ***** ****** ****** *********, Rhode Island, **860 401-***-**** acwo9t@r.postjobfree.com

JODY FLANAGAN

** ***** ****** ******

Pawtucket, Rhode Island, 02860

401-***-****

acwo9t@r.postjobfree.com

WORK

EXPERIENCE

MEMORIAL HOSPITAL OF RHODE ISLAND, PAWTUCKET, RI

Unit Secretary, Feb 2003 – Mar 2016

Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Receive and route messages or documents, such as laboratory results, to appropriate staff.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records.

Compile and record medical charts, reports, or correspondence, using a personal computer.

Maintain medical records, technical library, or correspondence files. Transmit correspondence or medical records by mail, e-mail, or fax. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

HOPE CHIROPRACTIC CENTRE, PROVIDENCE, RI

Chiropractic Assistant/Secretary, Jun 1989 – Jan 2003 Record patients' medical history, vital statistics, or information such as test results in medical records.

Interview patients to obtain medical information.

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Show patients to examination rooms and prepare them for the physician. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Greet and log in patients arriving at office or clinic. Schedule appointments for patients.

Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments or medical consultations. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. Complete insurance or other claim forms.

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

Transmit correspondence or medical records by mail, e-mail, or fax. Maintain medical records, technical library, or correspondence files. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Prepare correspondence or assist physicians with preparation of reports. EDUCATION CHARLES E. SHEA HIGH SCHOOL, PAWTUCKET, RI High School Diploma, Jun 1991

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