Customer Service Representative

Tara Lee

Customer Service Representative

Marietta, GA 30060

*****************@*****.*** - 770-***-****

Customer Service Rep/ Sales/ Cashier 4 Year experiences in a Retail settings.

I am a dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. I'm very energetic as a Customer Service Rep. I have strong time management skills and I thrive in a fast-paced, dynamic environment. Also I'm a customer Service Rep with expertise providing customer support in high call volume. I have exceptional computer aptitude and telephone etiquette.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer service rep

Verizon wireless -

Marietta, GA

-

September 2015 to Present

Greet customers with warm greeting

Connect with customer and handle general problem solving

Help the customer save money on the best plans

Offer promotions and upcoming upgrades to reach sales

Make sure customer is satisfied

Food prep

Shillings -

Marietta, GA

-

August 2015 to Present

Responsibilities

Inventory, prep work, maintain a clean and healthy sanitary environment for the customers

Excel processor work from home

Sports Co -

Virginia Beach, VA

-

July 2014 to Present

Responsibilities

I make excel work sheet I research different supplier companies from cheap to high. I create excel documents and email it different buyer's and companies. Call different suppliers for order inquires.

Accomplishments

I learn more about different computer system's and researching engine. It also teaching me the steps and guideline's for building my own T shirt company.

Skills Used

I reach deadline leadership. It pushes me to make sure all my research is accurate because my Excel worksheet is presented in all Skype and Business meetings.

Head Cashier, Team leader

Beauty Max Hair store -

Jacksonville Beach, FL

-

September 2011 to May 2013

Operated a cash register for cash, check and credit card transactions.

• Stocked and replenished merchandise according to store merchandising layouts.

• Priced merchandise, stocked shelves and took inventory of supplies.

Line Worker

Frito Lay Warehouse

-

March 2009 to December 2009

Reported all equipment failures and malfunctions to supervisor.

• Cleaned and maintained the warehouse in compliance with OSHA safety standards.

• Swept floors and stored equipment at the end of each shift.

Allied Agent/ Data Entry

Office Depot Corprate Office -

Delray Beach, FL

-

March 2006 to December 2006

It was a temp Job, That didn't last long.

• Effectively managed a high-volume of inbound and outbound customer calls.

• Entered numerical data into databases in a timely and accurate manner.

• Produced monthly reports using advanced Excel spreadsheet functions.

• Organized forms, made photocopies, filed records and prepared correspondence and reports.

Play Shoe Source - Sherdian Beach FL

Education

Business Administration in Business Trade

Atlanta Job Corps Center -

Atlanta, GA

2007 to 2008

High School Diploma in General studiesa

Hollywood Hills High School -

Hollywood, FL

2003 to 2006

Additional Information

Skills

• Talented client relations manager

• Skilled in call center operations

• Strong problem solving aptitude

• Cash flow management

• Exceptional communication skills

• MS Windows proficient

• Strong client relations

• Opening and closing procedures

Contact this candidate